Develop Your Managers to Maximize Your Bottom Line!

Department Managers have an enormous impact on your Dealerships Profitability. That impact can either be positive, or negative. The choice is really up to you. We would never let the coach on the field without a playbook and a strategy, yet as an industry we let our managers “play” every day without the skills and support to manager their teams. Ask yourself “do I have a plan in place to ensure my managers have a positive outcome on the bottom line?”


Managers have so much influence over the daily operations of the business you would think we spend tons of time and money developing leaders who understand how the business operates, how we make money, deliver great customer experiences, get and keep great staff, plan the business, all of the essentials in running a successful department and dealership.  


Unfortunately, we find there is no strategy or plan for these essential team members. Managers are just good people, doing the best they can with the tools provided. The average department manager has been promoted through the ranks (which can be a very positive thing) but actually never received training in how to be a manager and be successful in the job. Sure, we show them how to work the computer (a little), how to handle customer situations, and how to juggle, and say “get on with it”. But do we actually have a plan in place to improve their skill set, knowledge, and understanding of how to drive the business and contribute to the bottom line?


Here’s how to start turning the tide for your team and increase your managers skills and knowledge:


  1. Make it a topic of conversation – At your next Managers meeting ask the Managers where they believe they might benefit from additional training. Then act to fill the gaps.


  1. Create a training plan – Making Manager training a monthly habit drives the whole team forward and gives you a “Topic of the Month” to focus on with your team.


  1. Follow up – At each Managers meeting have each Manager say 1 thing they learned that month and how they applied it to the business to drive the bottom line!


Take the 3 actions above and your team will have the competitive edge to drive profitability and increase your bottom line! 


Questions or want to talk more? Message or email me


Be Profitable!

Andy Church

Views: 39


You need to be a member of to add comments!


dE Sponsor

Latest Activity

Sally Whitesell posted a blog post
9 hours ago
Dave Anderson posted a blog post

The Foundation of Accountability

I’ve written and spoken extensively about accountability in the twenty years since we started our…See More
9 hours ago
Tony Provost posted videos
10 hours ago
Damian Boudreaux posted a blog post

Ali Reda Broke Another Record?

Can you imagine if your best month was 167?How about if you sold 1,582 units in one year?At the end…See More
10 hours ago
Bill Wittenmyer posted a video

Freebie Friday: Mentorship

VP of Sales, CDK Global, Bill Wittenmeyer explains the importance of a mentorship program in dealerships in this edition of Freebie Friday.
15 hours ago
Jim Flint posted a blog post
15 hours ago
Doug Van Sach posted a blog post
16 hours ago
Andy Church posted a blog post
16 hours ago

de sponsor

Get Newsletter

dE Sponsor

© 2019   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service