To Service Managers and service minded owners,

While we are approaching the day when "Snail Mail" is obsolete it's not here yet. When you analyze your Database you will find that over half of your customers do not have an Email addresses and this is for a number of reasons. You still need to keep in front of them and direct mail is the best way. A comprehensive program of combining emails and text messages with direct mail will work best.

Tom Law

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