Hello, I'm Terry Marcum Internet Coordinator here at Miracle Motor Mart. We are blessed to be nominated for the "Ohio Independent Quality Dealer Award". I came to Miracle Motor Mart in January of 2007 after hearing about their "Christian Market Place Business Approach". As an Ohio Christian University graduate I felt right at home from day one.
Our founder Mike D'Andrea, former Student Athlete at The Ohio State University, having the privilege of learning valuable life and leadership skills under the broad wings of legendary football coaches Woody Hayes and Earl Bruce stated in a recent Columbus Dispatch article "Miracle Motor Mart has become the largest independent automobile dealer here in the State of Ohio. We are living proof that you can treat folks fairly and remain competitive in business." Knowing that makes all of us here at Miracle Motor Mart confident in the future of this company.
Our Co-owner Mark Meadows also featured in the Columbus Dispatch has a brilliant business mind, he has several decades of experience as managing partner for various central Ohio franchise dealerships. Among them, Ricart Automotive, the largest Ford dealer in the region. He recently stated to me "success stems from having the right people and processes in place, and executing those processes to the best of our abilities." Together Mike and Mark give the entire Miracle Motor Mart staff a balanced vision that brings a sense of security and sets a standard others can easily follow.
Our Operations Manager Angelo D'Andrea uses his many years of experience in Finance and Management to oversee the daily functions and system checks, helping to keep both stores consistently headed on the course and towards the goals set by Mike D'Andrea and Mark Meadows.
Our senior sales team at both our stores 2380 Morse Rd & 5100 E.Main St. is directed by General Manager Dave Kessler. They consist of our North Store Team of John Lewis Finance Manager, Luther Henson, Tony Jackson, Rodney Cook, Randy Landrum and Brad Baker. Our East Store Team General Sales Manager Rodney Lash, Floor Manager Mike Armstrong and Jk Sheasby Finance Manager, Roger Cline, Todd Masa, Josh & Justin Fraley, Mike May and Kodi Benson.
Our Service Center at 5100 E.Main St is managed by Chad Masa, he brings a youthful and energetic experienced approach to the Miracle Motor Mart family. With ASE certified mechanics we can now offer huge savings on service and repairs for our clients. With this new department Miracle Motor Mart is set to experience maximum growth in our client population.
All of these team members bring decades of sales and management experience to Miracle Motor Mart, all of them have a very large client base that requires additional attention everyday. These guys are Professionals at what they do and take their jobs serious, we simply want to offer the used car buyer another alternative to high prices on parts, service and quality used cars.
As the Internet Coordinator, Miracle Motor Mart has allowed me to use my specific gifts and talents to serve and assist the entire sales staff at both of our locations! The daily tempo at Miracle Motor Mart is like a "Super Highway". From the moment you step on the lot, until you go home for the evening, and "then some", you are constantly busy. Our internet traffic is quite frankly off the charts at times. At Miracle Motor Mart you have to be at the top of your game every second.
Our day consists of taking care of drive in clients, making follow-up phone calls, sending out emails, taking advantage of the current wave of internet tools such as EyeJot http://lnkd.in/kGVYWM video emails, text messaging, and our heavily visited live chat program that can be found on our website http://www.miraclemotormart.com/
When these processes are done right our appointments shoot through the roof and we end it with a very nice Miracle Motor Mart Blog Picture and Story
This highlights the client, the sales professional and the vehicle purchased.
As the Internet Coordinator I take full advantage of every opportunity to highlight the sales team and the client on every possible Internet site as possible. We are fully engaged in Social Networking with Facebook, Twitter, Linked In and various National Auto Dealership Blog Sites such as
http://kainautomotiveideaexchange.ning.com/ , http://www.drivingsales.com/, and http://www.dealerelite.net/, just to name a few. Along with that we also utilize the newest wave of Smart Phones to connect with our past, current and future clients. At Miracle Motor Mart we leave no stones unturned.
For anyone looking to engage in a career at Miracle Motor Mart they would want to bring an enthusiastic positive mindset with them, a willingness to go an extra mile to help the Miracle Motor Mart clients, the sales team.
Here is a testimonial from one of my most recent clients, Tom and Mary Craig.
"We came to Miracle Motor Mart after hearing about them through previous customers, and seeing various internet ads. We were impressed with the abundance of the inventory and the low miles and prices on high quality pre-owned cars. After contacting Terry, we scheduled a reservation and began the journey for another car. We did not want to buy new, we wanted to save money without losing the quality. When we arrived on the Miracle Motor Mart lot, we were happy to see a large variety of cars to choose from. Terry showed us several options, and let us decide for ourselves which one to purchase.
We were able to purchase a low mileage 2007 Honda Accord EX! It was perfect, and 5 months later we still love the car. The other nice option we have is being able to have our 2007 Honda Accord EX serviced at the Miracle Motor Mart Service Center at 5100 E.Main St. Columbus, Ohio 43213 near Whitehall. It all adds up to a great overall experience and the money we saved on the purchase continues to be saved with their Service Department.
I will gladly continue buying from Miracle Motor Mart, and will encourage others to do the same. Thanks Terry for making this a wonderful experience for Mary & I."
Sincerely Tom Craig