When I was a child, I was the question asking machine.  Now that I am an adult, I am the question…

One of the retail automotive industry’s greatest challenges is attracting…

Best piece of advice I have been given as a manager:  Always be teaching others how to be you.  Inspire…

I had an elementary school teacher who claimed that there are no dumb questions other than the question not asked, because you…

A combined 73% of Dealer Elite members who voted said recruiting talent and processes are the number one challenges to improving gross profits.  When a dealership is struggling with recruiting…

During a department head meeting in which processes where being discussed, it became evident there was an…

My youngest sister was born premature and…

I have been fortunate in life in that I have been given the opportunity to have worn many hats.  Having a…

Everyone has worked with Negative Nellie and Cantankerous Craig and seen how they can poison the…

The sport that so many predicted I would excel at due to my size was actually the sport where I…

The Manus Group is not exactly a highly…

In a previous blog, I told a story about my father being deaf and how this becomes a superpower for him in…

DealerElite blogstar Stephanie Young reached out again and asked me to post for the…

The subject of body language keeps popping up in my life of late.  As a result, I have spent some time…

Social Networking has transformed from a way that college kids could keep in touch to a main stream tool…

As a sales…

“What is the number one challenge most dealers have with improving profits?”  1) Employee Turnover,…

Both…

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