Chris Saraceno's Likes
May 2012
I was visiting a dealership repair center recently, and while sitting in the…
It was…
Blog Rise and shine…Scraps are for losers! 3 Likes Is Your Dealership Performing Service Walk-Arounds?I personally can't imagine not performing a walk-around. A walk-around is where I start building rapport with my customers and most of all start my upselling. Also, when you have your customer…
Blog Is Your Dealership Performing Service Walk-Arounds? 6 Likes "Stop believing your customers! You're too nice!"I want to touch on something I'm starting to see in my dealership.…
Blog "Stop believing your customers! You're too nice!" 12 Likes Mastering The Steps To The Sale VS Just Doin… I was just thinking about something…
A few weeks ago, we published an article titled “Clear Expectations Set the Standard for Dealership Excellence.” In that discussion, I talked mostly about setting expectations. Today I’ll…
Blog From the NCM Institute Blog: Use One-on-One Meetings to Manage Employee Expectations 4 Likes Sean V. Bradley "On Top of The World" - Automotive Sales is an AMAZING Career... If you make it one!
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Sean V. Bradley "On Top of The World" - Automotive Sales is an AMAZING…
Blog Sean V. Bradley "On Top of The World" - Automotive Sales is an AMAZING Career... If you make it one! 4 Likes Simon SmithI wanted to share a story with you all that happened recently. So many times when working in an industry, we forget to look at the best practices of other industries and how we can apply…
Blog Do vendors appreciate your business? 1 Like Franklin RuckerNothing happens without a vision. Nothing gets…
Blog Vision: 3 Likes Consumers Perceive Fewer Differences Between Top Car Brands: How Can your Brand Stand Out?The perceived difference between the top car brands and their challengers is shrinking, according to the …
Blog Consumers Perceive Fewer Differences Between Top Car Brands: How Can your Brand Stand Out? 1 Like
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