Chris Saraceno's Likes

December 2011

Chris Justice

Member Chris Justice 4 Likes Overcoming the "Your Product Sucks" Objection

Those of us who have been around the retail automobile industry will sooner or…

Blog Overcoming the "Your Product Sucks" Objection 2 Likes How prevalent are drug in the auto business and what are you doing about it?

We have had our share of drug addicted employees over the last year. Many were productive salespeople and kept their problems from being our problems, except when they didn’t. That is when we…

Blog How prevalent are drug in the auto business and what are you doing about it? 4 Likes Why the Average Salesperson Sells 8 - 10 Car…

video Why the Average Salesperson Sells 8 - 10 Car… 7 Likes More Emotion, Less Logic

What’s rational about buying? NOTHING. In sales, we work in a…

Blog More Emotion, Less Logic 3 Likes The Anti Zag-True Car Program

Jim,

I couldn't agree more!!! The business model True Car,Zag and others like them operate under is flawed because the only person that truly wins is them.

Does the…

Blog The Anti Zag-True Car Program 3 Likes TrueCar - DealerTrack (ALG) Relationship: The words of a DealerTrack Employee

I received this email about eight hours ago from an employee of DealerTrack. They asked me that I kept it discreet so I will not be mentioning who it was that sent this to me. It is amazing that…

Blog TrueCar - DealerTrack (ALG) Relationship: The words of a DealerTrack Employee 4 Likes An Intertview With Scott Painter, CEO of TrueCar

Yesterday I conducted an interview with Scott Painter, CEO of TrueCar. I asked him some tough questions and he candidly provided the answers. Answers that I didn't always agree with, but he did…

Blog An Intertview With Scott Painter, CEO of TrueCar 6 Likes Paul Sansone Jr

Member Paul Sansone Jr 2 Likes J. Casey Pendleton

Member J. Casey Pendleton 2 Likes Patric Timmermans

Member Patric Timmermans 3 Likes Mike Myers

Member Mike Myers 14 Likes ADP Negotiation I'm negotiating with ADP to upgrade my accounting system. They have proposed large initial charges for things. Examples are: Charges to set up each individual user, upgrading to the new system, ma… Discussion ADP Negotiation 1 Like What can’t be undone and the power of T.W.O.

Scrambled eggs can’t be undone. Neither can your past. The only guarantee in your life is the present. Often we focus on the tiny rearview mirror affectionately known as…

Blog What can’t be undone and the power of T.W.O. 5 Likes From the NCM Institute Blog: The Importance of Accountability Management

Blog From the NCM Institute Blog: The Importance of Accountability Management 5 Likes Clayton Mardis

Member Clayton Mardis 1 Like Shereef

Member Shereef 0 Likes David Lewis

Member David Lewis 8 Likes From the NCM Institute Blog : Why Not Add a New Profit Component to Your Service Department?

Very few dealers are both aggressive and effective in selling Extended Service Agreements (ESAs) after the new or used vehicle has been delivered. If you are so fortunate to be among this…

Blog From the NCM Institute Blog : Why Not Add a New Profit Component to Your Service Department? 3 Likes Grant Rant #26: Tim Tebow Time Again

video Grant Rant #26: Tim Tebow Time Again 1 Like Allan R Mullins