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I'm prepping for a big strategy meeting with a dealer group. So I decide to verify my hunch that there is big opportunity in training the call handlers for better Appointment Set, CSI,…
Blog Uh Oh...It just dawned on me...We have to train the Caller too!! 4 Likes Jim Ziegler's Internet Battle Plan VII - The… It has been a personnel tendency, to spend so much intensified time in the…
Baseball is America’s game. It provides thrills, strategy, suspense,…
Blog Go ahead….Embrace FAILURE! 4 Likes DealerElite Members Invited to Join 1st Automotive ZMOT StudyI've been profoundly…
Blog DealerElite Members Invited to Join 1st Automotive ZMOT Study 3 Likes Craigslist Has Rules In recent months I have seen an increased amount of interest from dealers wanting to learn more about posting used inventory on craigslist, and rightfully so. Craigslist is an incredible vehicle for… Blog Craigslist Has Rules 5 Likes AutoSuccess/DealerELITE Blog Publish Winner… Congratulations to Jim Kristoff Jim's blog "Retain Them or Lose Them" has been selected by Susan Givens, publisher of AutoSuccess Magazine to be published in the 2011 September issue. Be sure to ge… Page AutoSuccess/DealerELITE Blog Publish Winner… 6 Likes Understanding Craigslist(Originally published on Dealer magazine)
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Life inside the dealership is an experience only those who have been there can appreciate. Whether you are in sales or service, each department carries its own unique challenges. Let’s face it,…
Blog It’s in the Presentation 5 Likes
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