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September 2018
The Benefits of Thinking Small
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From BDC to BDD - Joe Cala
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Your Local Car Salesman Just Might Be Helping
When a…
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The Benefits of Thinking Small
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Why Women Buyers Rate Saleswomen Higher Than
Women…
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. …
Blog Values Remained Stable Last Week 1 Like Write Service Podcast: Episode 44- What's YouThis week, Jeff addresses the confusion about processes on the service drive. Which process or leader do you follow? Do you even have a process? Stay tuned to hear the importance of having a…
Blog Write Service Podcast: Episode 44- What's You 1 Like Don’t Let Technology Make Your Customers Run
Communication…
This week, Jeff covers a close for when clients simply can't say "Yes" because they need more money off, or negotiated. Rather, this close will show you how to build value without couponing…
Blog Success in Professional Sales Podcast- Episod 2 Likes How to Shift a RoomSometimes you find yourself in a situation with others where there's an evident lack of positive energy, and no sense of hope or excitement. Whether it's during a meeting, at a gathering with…
Blog How to Shift a Room 1 Like From BDC to BDD - Joe Cala
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From BDC to BDD - Joe Cala
2 Likes
Your Local Car Salesman Just Might Be Helping
August 2018
What Is Worse Than A Disloyal Employee Who Le
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Help Yourself to these 114 Solutions
1 Like
Auto Dealership Buy/Sell Market Picks Up Stea
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Stop Chasing Your Customers to Your Competit…
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Do You Meet Expectations For Long-Term Retent
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The Theory of 5 by Chris Saraceno
1 Like
Not everyone who decides to be in the auto industry ends up…
Blog What Is Worse Than A Disloyal Employee Who Le 1 Like Write Service Podcast: Episode 42- What MakesThis week, Jeff gives a sneak peek into some brand new content for his fall workshop tour starting next month! He covers 5 key areas that make up a closer, and covers what percentage of each area…
Blog Write Service Podcast: Episode 42- What Makes 1 Like Don’t let your Competition Out-Brand You!
I am sure many of…
Henry Ford was…
New tax law and economies of scale help publics and consolidators buck trends to grow earnings and fuel Q2 Buy/Sell market to 92% growth over Q1; one-eighth of all auto dealerships…
Blog Auto Dealership Buy/Sell Market Picks Up Stea 1 Like Content Marketing Is Not a One and Done Game
There is one common…
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Stop Chasing Your Customers to Your Competit…
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Do You Meet Expectations For Long-Term Retent
Defining Customer Experience for Long-Term Retention
When it comes to creating a successful sale,…
Blog Do You Meet Expectations For Long-Term Retent 1 Like Auto Subscriptions: Winning the Present While
There’s a lot of…
None of us live alone. We are a…
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Jeff Cowan posted a blog postWrite Service Podcast: Episode 45- The Holes in Your Process
This week, Jeff continues the discussion on having a true process on your service drive. Some of…See More
Black Book posted a blog postBLACK BOOK HISTORY ADJUSTED VALUATIONS NOW INTEGRATED INTO DIMONT’S CLAIMS ADJUSTMENT SYSTEMS
Vehicle Values With Historical Performance Can Greatly Increase Accuracy in Claims…See More
Holly Markel posted a video3 Keys to Developing Employees on the Phone (Part 2)
CallRevu Vice President of Customer Experience Holly Markel shares the first of three keys to developing your staff to handle the phones properly in part 2 o...
Steve Stauning's video was featuredReal Social Selling
If your salespeople aren't driving their own Up Bus, they're not doing everything they can to sell 20, 30 or even 40 units a month.
Send them a link to this 49-minute lesson where they'll learn all they need to start generating real referrals from…
John Sternal posted a blog postAugust Auto Lease Prices Increase By Up To 54% On Several Vehicles
Several Brands Increase Lease Prices by up to 54% on Vehicles of All Sizes as New Model-Year Units…See More
Steve Stauning posted a videoHow To Sell Cars on Facebook: Real Social Selling
Originally recorded live as part of the Undeniable Advantage Live Video Webcast Series. Social Selling is real and it's happening today! Right now, dynamic, ...
Simon Hopes posted a blog postBest Run about Boats For Family
If you are searching for a boat that is great for the whole family but it is also quite satisfying…See More
via TwitterRT @Automotive_News: AutoNation's CEO says the industry is 'freaking out' about Trump's tariffs https://t.co/URPDxcvo0G https://t.co/PJ0znu…
via TwitterRT @Automotive_News: Automakers offer financial assistance to victims of Hurricane Florence https://t.co/75nXpIRgtF https://t.co/EnE6fJq7Hm
via TwitterRT @dealerrefresh: Are OEM's forcing you to put codes in your website? - https://t.co/REZOnglx4U
via TwitterRT @SteveStauning: The Dreaded “Just Looking” – How to Overcome Objections on the Lot https://t.co/BovlxE8qhF #automotivesales #carsales #…
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