DealerELITE's Likes
November 2018
Quick… make a list of the top five issues that are negatively…
Blog Solve Dealership Turnover Issues and Everything Else is a Cakewalk 2 LikesOctober 2018
There you are, working on your to-do list, trying to create content for your…
Facebook Marketplace, while new on the scene, has quickly turned into a…
One of my college professors was famous for a crazy stunt that he pulled every semester. On the first day of class, he would introduce himself, take off his shirt…
Blog The Crazy Professor 1 Like Effective Tips to Keep Employees Engaged and… Employee engagement means a lot in the car dealership business. Engaged employees can make your business, and disengaged employees can't only decrease sales but can also lead to customers' dissatisfa… Discussion Effective Tips to Keep Employees Engaged and… 2 Likes The Dealership Disruptors ShowI'm convinced that effective and welcoming onboarding is one of the keys to solving our industry wide turnover problem. Here are some tips and points to not forget when developing your…
Blog Effective Onboarding 1 Like How Your BDC Can Minimize Leakage with Digital CustomersDid you know that less than 6 in 10 women car buyers report not being satisfied with the initial greeting at car…
Blog How Your BDC Can Minimize Leakage with Digital Customers 1 Like Why to conduct design aptitude test for recruitment? It hasn’t been that long ago that customers were only able to handle customer…
Arguably, one of the most important marketing channels any dealership has is…
This week, Jeff discusses how to properly invite the customer back. If you simply give good service, it's not enough! You have to master the 6 areas of closing, and invite them back using the…
Blog Write Service Podcast: Episode 47- Inviting Them Back 1 Like Profit By Action Quick Tip: Business Plannin…FCRA--I know, it's a shock to realize that FCRA must be followed when conducting pre-employment background checks. Dealers should check that their process is compliant. I advise NOT…
Blog FCRA & Pre-Employment Background Checks 1 Like Witt's Wise Words: Managing the UnmanageableSeptember 2018
Some of the most consistent complaints I hear GM's, Managers and Dealer Principals talk about regarding Virtual Training Platforms are as follows:
- "It's hard to get my team to stay…
Do your survey scores struggle from the delivery of the vehicle? Either you're rushed, they're rushed, or you don't know how to do it properly. To turn it around, practice Jeff's process of…
Blog Write Service Podcast: Episode 46- Delivering the Vehicle 1 Like
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