DealerELITE's Likes
February 2016
So, you’ve decided that you want to send video responses to internet leads,…
News for the Week of 2.25 
Facebook Reactions Are…
Blog This Week in Social Media 2 Likes Is Your Company Disconnected? In business, just as is the case for any living being, all parts need to be…
We all know the term “declined service repair.” Increasingly, I hear service departments are having a hard time keeping customers in the service lane to get those declined services…
Blog FED UP WITH SERVICE DECLINES? 1 Like Dan BeresEveryone wants to have their fixed operations making great profits, retaining customers, and having incredible customer experiences. So why doesn’t it happen? What can we change to improve our…
Blog Are you meeting your obligation? 2 Likes An Undercover Service Department Story In the world of the automotive industry, we are always being evaluated.…
Blog Automotive Dealership Internet & Phone Sales Training-J.R. Batchelor 1 Like Automotive Dealership Internet Phone Sales Training-Outbound Sales Calls-J.R. Batchelor
J.R. Batchelor
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This week we are having a look at relationships with women customers. Traditionally, after women buy their car, they come into your store for mandatory service visits or for a recall. It's a bit…
Blog Is Your Relationship with Women Customers like a Yo-Yo? 1 Like Top 10 Sales Optimization StrategiesJust like a prized fighter who prepares for the next match, an athlete who prepares for years to compete in the international Olympics, or a war-fighter who is continually trained for various…
Blog Top 10 Sales Optimization Strategies 1 Like Customer Experience Sole Purpose - "CPR The Heart Of Loyalty"There is genius in simplicity! So why do we complicate this…
Blog Customer Experience Sole Purpose - "CPR The Heart Of Loyalty" 1 Like A Sales Meeting with David Lewis
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes.…
Blog Sub-Compact Car and Full-Size Pickup Experience Some Softness 1 Like How to Update Your Service Department Area and Why It MattersPromoting an exciting and informative…
Blog How to Update Your Service Department Area and Why It Matters 1 Like How Auto Dealers Created TrueCar, Carvanna and Vroom...
“Nature abhors a vacuum.” There would be no reason for “disrupters” like TrueCar, Carvana, and Vroom to exist if dealers provided customers with what the majority of them want. This…
Blog How Auto Dealers Created TrueCar, Carvanna and Vroom... 4 Likes Erik Nachbahr to Present Five Technology Musts to Drive Sales and Service Revenue at NADAFOR IMMEDIATE RELEASE
Timonium, MD – February 22nd, 2016-- Helion Automotive Technologies, a leading provider…
Blog Erik Nachbahr to Present Five Technology Musts to Drive Sales and Service Revenue at NADA 1 Like Cory Mosley - What's Your Word Worth?You don’t have to wait for a shopper to fill out a form before you reach out. Learning the shopper's body language lets you start the conversation earlier in the buying process and…
Blog Using Digital Body Language to Start the Conversation 1 Like How to Create Work-Life Balance for Happy Employees and Happy Customers Studies show that one of the best ways for companies to become more profitable…
Very few sales managers would punish a salesperson upon receiving a complaint…
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