Women buy 45% of all vehicles at new car dealers today. Still, less than 1 in…
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. …
Blog Values Remained Stable Last Week 1 Like Write Service Podcast: Episode 44- What's Your Process?This week, Jeff addresses the confusion about processes on the service drive. Which process or leader do you follow? Do you even have a process? Stay tuned to hear the importance of having a…
Blog Write Service Podcast: Episode 44- What's Your Process? 1 Like Don’t Let Technology Make Your Customers Run for the Hills! Communication is vital to business, that’s a given. In retail,…
This week, Jeff covers a close for when clients simply can't say "Yes" because they need more money off, or negotiated. Rather, this close will show you how to build value without couponing…
Blog Success in Professional Sales Podcast- Episode 42: The Referral Close 2 Likes From BDC to BDD - Joe CalaYour Local Car Salesman Just…
Blog Your Local Car Salesman Just Might Be Helping in the Fight Against Childhood Cancer 2 LikesNot everyone who decides to be in the auto industry ends up…
Blog What Is Worse Than A Disloyal Employee Who Leaves Your Dealership? 1 Like Write Service Podcast: Episode 42- What Makes Up a Closer?This week, Jeff gives a sneak peek into some brand new content for his fall workshop tour starting next month! He covers 5 key areas that make up a closer, and covers what percentage of each area…
Blog Write Service Podcast: Episode 42- What Makes Up a Closer? 1 Like Don’t let your Competition Out-Brand You! I am sure many of you are familiar with the sad fate of Toys R Us. But, do you…
Henry Ford was once asked why he visited his executives rather than…
New tax law and economies of scale help publics and consolidators buck trends to grow earnings and fuel Q2 Buy/Sell market to 92% growth over Q1; one-eighth of all auto dealerships…
Blog Auto Dealership Buy/Sell Market Picks Up Steam: 2018 On Track for 5th Year of 200+ Acquisitions, According to The Blue Sky Report® released by Kerrigan Advisors 1 Like Content Marketing Is Not a One and Done Game There is one common problem most companies run into when they start a content…
Take part in the largest survey on digital retailing as we re-imagine…
Blog Digital Retailing Survey Open to Dealer Elite Members 2 Likes Stop Chasing Your Customers to Your Competit…Defining Customer Experience for Long-Term Retention
When it comes to creating a successful sale,…
Blog Do You Meet Expectations For Long-Term Retention? 1 Like Auto Subscriptions: Winning the Present While Preparing for the Future There’s a lot of buzz around subscriptions as a new ownership model, with…
None of us live alone. We are a…
The goal of this is to help you find new and better ways to build a highly successful career in the car business and today I want to speak to you about…
Blog Selling in the Service Drive 4 Likes Success in Sales Podcast- Episode 39: The Order Blank CloseThis week, Jeff covers one of his favorite closes- The Order Blank Close. While this close is a classic, it still provides an extremely high closing ratio. This is perfect to use when you haven't…
Blog Success in Sales Podcast- Episode 39: The Order Blank Close 2 Likes How Courtesy Shuttle Drivers Can Make Everyone HappyWhat one…
Blog How Courtesy Shuttle Drivers Can Make Everyone Happy 1 Like
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