So, you’ve received a poor review from a woman customer. Now what? First, remember poor reviews will happen. Someone will be unhappy with your dealership at some time. The same happens to…
Blog Poor Service Review? How it¹s Handled is Key to Your Success 1 Like Tony McGeeGone are the days when motorcycle riding used to be the sole preserve of men. An increasing number of women across the world are now taking up…
Blog Why Women should Ride a Motorcycle? 2 Likes Derive the Greatest Impact from Your Campaigns with a Software-as-a-Service Platform What if you could utilize technology to easily understand customers’ behavior…
(Another helpful excerpt from our free 2015 Car Dealer Mystery Shop Study of more than 400…
Blog Why Does Lead Response Even Matter? 3 Likes All Car Segments Declined While Pickup Trucks Held ValuesWelcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes.…
Blog All Car Segments Declined While Pickup Trucks Held Values 2 Likes The Tough ConversationLay your foundation to create a conducive sales environment. Protect and maintain this foundation.
If you don't believe this is one of the primary…
It has often been said that if you don’t know where you are going the chances of getting there are not very good. This is certainly true for someone who is…
Blog Winners Translate Dreams into Reality 1 Like Make Money Mondays with Sean V. Bradley - Special Edition with Erich Gail of The Cardinale Auto Group #4 Wards Top 100 eDealers
The July 4th weekend has passed, and summertime travel is in full swing. It’s a busy time for your women customers, but also the best time for them to have a safety and service check-up. Here are…
Blog Summertime is Service Time |4 Tips to Get Women in for Service Drive Check-ups 1 Like Pursuit Of Happiness - Work On Yourself Wedn…Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes.…
Blog Trucks Remain Ahead While Most Car Values Declined 1 Like Personal Development: Being An All StarYesterday people received my latest Sales Tip that was completely blank!
While my pride would blame "the internet” or “blame “someone else” the…
For training to be effective three elements need to be present; you need to have:
Education,…
Blog Education, Simulation, Accountability! 3 Likes
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