I am sure many of you are familiar with the sad fate of Toys R Us. But, do you…
Henry Ford was once asked why he visited his executives rather than…
New tax law and economies of scale help publics and consolidators buck trends to grow earnings and fuel Q2 Buy/Sell market to 92% growth over Q1; one-eighth of all auto dealerships…
Blog Auto Dealership Buy/Sell Market Picks Up Steam: 2018 On Track for 5th Year of 200+ Acquisitions, According to The Blue Sky Report® released by Kerrigan Advisors 1 Like Content Marketing Is Not a One and Done Game There is one common problem most companies run into when they start a content…
Take part in the largest survey on digital retailing as we re-imagine…
Blog Digital Retailing Survey Open to Dealer Elite Members 2 Likes Stop Chasing Your Customers to Your Competit…Defining Customer Experience for Long-Term Retention
When it comes to creating a successful sale,…
Blog Do You Meet Expectations For Long-Term Retention? 1 Like Auto Subscriptions: Winning the Present While Preparing for the Future There’s a lot of buzz around subscriptions as a new ownership model, with…
None of us live alone. We are a…
The goal of this is to help you find new and better ways to build a highly successful career in the car business and today I want to speak to you about…
Blog Selling in the Service Drive 4 Likes Success in Sales Podcast- Episode 39: The Order Blank CloseThis week, Jeff covers one of his favorite closes- The Order Blank Close. While this close is a classic, it still provides an extremely high closing ratio. This is perfect to use when you haven't…
Blog Success in Sales Podcast- Episode 39: The Order Blank Close 2 Likes How Courtesy Shuttle Drivers Can Make Everyone HappyWhat one…
Blog How Courtesy Shuttle Drivers Can Make Everyone Happy 1 Like The Theory of 5 Book Review and Giveaway When automobiles were first introduced into society, people didn’t know what…
The benefits of having a mobile check-in and MPI process in the service department have been widely confirmed. You’ve probably heard all about the three “T’s;”…
Blog 4 Tips to Capture More Declined Services 1 Like ‘Assumptive Selling’ Creates a Better Car-Buying Experience (and This Month, it May Help Create a Better Experience for a Worthy Couple)...
Tamarra Armstrong, wife of the consummate Car…
Blog ‘Assumptive Selling’ Creates a Better Car-Buying Experience (and This Month, it May Help Create a Better Experience for a Worthy Couple) 1 LikeNot All Discontinued Vehicles Depreciation Alike
Black Book, a division of Hearst that provides industry-leading used vehicle valuation and residual…
Blog NEW BLACK BOOK ANALYSIS SHOWS VARYING RETENTION TRENDS OF DISCONTINUED MODELS 1 Like Write Service Podcast: Episode 37- Set the Tone!This week, Jeff continues with his series on how to hire and develop great service advisors. After you've properly posted the advertisement for job opening and interviewed, the period between…
Blog Write Service Podcast: Episode 37- Set the Tone! 1 Like 5 Things to Know Before You Buy a MotorhomeCongrats! You’ve made the decision to purchase a motorhome. Whether it is for annual vacations, to give your family a chance at a nomadic lifestyle, or to replace…
Blog 5 Things to Know Before You Buy a Motorhome 1 Like Why Salespeople Have Such Low ProductivityAccording to NADA the average salesperson’s productivity is slightly less than 10 units per month. The Rikess Group works with two of the largest volume dealerships in the country, and they need…
Blog Why Salespeople Have Such Low Productivity 3 Likes Stress at Work and How to Manage ItStress could be produced by pretty much anything and everything these days. Simply one of the most stressful things in not having plenty time to do everything we prefer to do. And yet…
Blog Stress at Work and How to Manage It 1 Like
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