DealerELITE's Likes

May 2015

Customer Defection Points

Nearly 70% of active service customers are within the manufacturers warranty (1-3 year old vehicles), leaving a retention rate of only 30% after the warranty expires. The BIG question is WHY…

Blog Customer Defection Points 1 Like Non-commission pay plans for salespeople Just about every article I read today talks about how the younger generation is averse to working in a position that has commission based pay. I have looked around and have not been able to find a pa… Discussion Non-commission pay plans for salespeople 1 Like How To Own 2015 - Work On Yourself Wednesday…

video How To Own 2015 - Work On Yourself Wednesday… 1 Like Putting Showrooming In Perspective

As a husband and father to 5 daughters, the cartoon above is, at…

Blog Putting Showrooming In Perspective 1 Like They're Matters, Not Meaning

Showing up today matters. …

Blog They're Matters, Not Meaning 6 Likes 5 WARNING SIGNS YOUR DEALERSHIP’S ONLINE MARKETING PROVIDER IS TAKING YOU TO THE CLEANERS!

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Blog 5 WARNING SIGNS YOUR DEALERSHIP’S ONLINE MARKETING PROVIDER IS TAKING YOU TO THE CLEANERS! 1 Like Those Were the Days

Remember the days when television actually closed for the night? In those…

Blog Those Were the Days 1 Like How To Use Periscope To Sell Cars

I need you to be on this Live webcast on Thursday, May 14 at 3:07 PM EST,'How To Use Periscope To Sell Cars.' This free tool will increase sales…

Blog How To Use Periscope To Sell Cars 1 Like Developing a Successful Automotive Sales Team

What do I have to do to develop a great sales team?

An ideal sales team of veteran salespeople would allow each dealership to maximize revenue. In reality, sales…

Blog Developing a Successful Automotive Sales Team 1 Like The Primary Concern

I find it interesting that many dealerships blast a client with high-pressure sales tactics on maintenance items before they even diagnose the primary concern. If a customer…

Blog The Primary Concern 2 Likes Minor Service Department Re-Org Produces 30%… Several years ago, when I was employed by NCM Associates as their Senior Retail Operations Consultant, I was fortunate to secure an engagement with a very pro-active dealership in the Midwest for a F… Discussion Minor Service Department Re-Org Produces 30%… 2 Likes 6 TIPS FOR MAKING DIFFICULT CONVERSATIONS EA… By: John R. Stoker The challenge in learning to hold difficult conversations begins by learning to understand yourself. You must be willing to take a look at your thinking and feelings and examine th… Discussion 6 TIPS FOR MAKING DIFFICULT CONVERSATIONS EA… 1 Like *The Recruiter* Episode 5 Help Wanted Ad Des…

video *The Recruiter* Episode 5 Help Wanted Ad Des… 2 Likes How to Prepare your Customers for an Exceptional Service Experience!

Blog How to Prepare your Customers for an Exceptional Service Experience! 5 Likes How to Win in Business by Not Competing By: Will Yakowicz Focus on providing the best service, not crushing your rivals. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant While you may t… Discussion How to Win in Business by Not Competing 1 Like The Age Of Information - Work On Yourself We…

video The Age Of Information - Work On Yourself We… 2 Likes Six Fast & Furious Tips on Mobile Marketing for Auto Dealers

Our marketing universe is quickly becoming untethered as smartphones and tablets gain a broader share of web access to information and entertainment. The mobile marketing world is still new to…

Blog Six Fast & Furious Tips on Mobile Marketing for Auto Dealers 1 Like Is It OK if I Walk Around by Myself?

This obstacle usually comes from Customers during the…

Blog Is It OK if I Walk Around by Myself? 5 Likes Make Money Mondays with Sean V. Bradley - Intermediate And Long Term Internet Follow-Up

Blog Make Money Mondays with Sean V. Bradley - Intermediate And Long Term Internet Follow-Up 3 Likes Free Video Training for Everyone from the Receptionist to the General Manager

Free Online Video Training for Automotive Dealers

Are you an automotive dealer in search of an expensive, online, video training offering for which you can overpay and yet…

Blog Free Video Training for Everyone from the Receptionist to the General Manager 2 Likes

April 2015

Marketing to Millennnials? Stop Trying. By: Jonathan Lacoste Why brands gotta keep it real. Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant As a millennial and someone who owns a growi… Discussion Marketing to Millennnials? Stop Trying. 1 Like

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