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Episode 14- Write Service Podcast: Technology, The Good & Bad

This week, Jeff discusses some personal stories and experiences where technology replaced human interaction. He discusses the benefits of using technology on the service drive, the business…

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The Art of Turning Complaints into New Customers

Blog The Art of Turning Complaints into New Customers 2 Likes "Thou Shall Not Steal"- Success in Life Podcast Episode 12

This week, Jeff covers "Thou Shall Not Steal" principle. How do you define theft? Money, copyrights, honesty? Jeff covers the basic principle of honesty, how it can affect your career, and the…

Blog "Thou Shall Not Steal"- Success in Life Podcast Episode 12 1 Like Progressive Retail Episode 42 - Dr. Willie J…

video Progressive Retail Episode 42 - Dr. Willie J… 1 Like Energy, Endurance & Environment the Keys to…

video Energy, Endurance & Environment the Keys to… 2 Likes Making the Most of 2018’s Automotive Predictions

2018 is underway and with the New Year comes a lot of predictions on…

Blog Making the Most of 2018’s Automotive Predictions 1 Like BLACK BOOK DATA SHOWS ALL VEHICLE SEGMENTS DEPRECIATING SLIGHTLY HEADING INTO 2018

According to Black Book® data, the average price of a used vehicle for model years 2012-2016 depreciated in value by -2.9%. Cars overall dropped…

Blog BLACK BOOK DATA SHOWS ALL VEHICLE SEGMENTS DEPRECIATING SLIGHTLY HEADING INTO 2018 1 Like Body Language Is Important…But Even More So In Digital Marketing

Blog Body Language Is Important…But Even More So In Digital Marketing 1 Like Write Service and Write Your Own Paycheck Podcast- Episode 12!

Finally, the podcast you have been asking for! Jeff discusses the first four closes that work on any service drive. No pushing, pulling, or twisting arms, just professional salesmanship. Stay…

Blog Write Service and Write Your Own Paycheck Podcast- Episode 12! 1 Like Quick Tip 38: What Percentage of Your Invent…

video Quick Tip 38: What Percentage of Your Invent… 1 Like Sadly Dealers Still Believe In Conquest Email

I have written extensively in the past two years about conquest email…

Blog Sadly Dealers Still Believe In Conquest Email 2 Likes Episode 11- Success in Sales and Life in General!

Set, Manage, & Exceed Expectations to SUCCEED! This week, Jeff discusses how to set, manage, and exceed your customer's expectations in order to succeed and get the sale every time. These…

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This week, Jeff discusses closing ratios AND why it's so important! Your minimum closing ratio should and can be at least 70%! He discusses time frames to reach that goal and the simple reasons as…

Blog Episode 11- Write Service Podcast! 1 Like Disagreeing Well With The Theory Of 5 Philosophy

No matter how compatible…

Blog Disagreeing Well With The Theory Of 5 Philosophy 1 Like Why Should We Focus on Women? Part 2

-by Sally Whitesell for AutoSuccess Service Magazine

You know…

Blog Why Should We Focus on Women? Part 2 1 Like Could Subscription Services & Autonomous Vehicles Solve the Recall Epidemic?

While the struggle to decrease…

Blog Could Subscription Services & Autonomous Vehicles Solve the Recall Epidemic? 1 Like Record Decline for Car Segment

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car…

Blog Record Decline for Car Segment 1 Like Episode 10- Write Service Podcast

Do you have numbers or goals that you can't seem to reach? You do all the training, all the role plays, all the walk-arounds, but can't seem to get there? Why? Don't be afraid to hold your people…

Blog Episode 10- Write Service Podcast 1 Like Episode 9- Success in Sales and Life in General!

This week, Jeff discusses steps for making 2018 your most successful year yet! These steps will help you maximize your potential, repeat your biggest successes, and grow exponentially! Copyright…

Blog Episode 9- Success in Sales and Life in General! 1 Like

Do You Have a 20+ Minute Daily One-Way Commu… It seems like I’ve recently been getting more inquiries like the following from client-dealers and their managers: “I know I can become a more effective and productive leader/manager, but how can I l… Discussion Do You Have a 20+ Minute Daily One-Way Commu… 2 Likes Episode 9- Write Service Podcast

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This week, Jeff discusses "pulling the curtain back" and working with a daily worksheet to…

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