Depending on your perspective of the month,  you either have 6…

What is for the good of the store is sometimes an unpopular choice for the employees. It requires them to do more than what they are currently doing.  It asks them to…

Public Broadcasting Service PBS Premiere of American Experience Presents Henry Ford Tuesday, January 29^th, 2013 9:00 – 11:00 PM on PBS – A Review

At the NCM Institute Center for Automotive Retail Excellence, the training that we provide in our …

In constant pursuit of keeping up with the Marketing Jones Family, I came across a book by …

Have you set your goals for the year?  I sure hope so!  With almost one month on the books and the rest to follow suit, it is so very important to have those goals set early and revisited often. …

Think of how much selling vehicles has changed in the last several years. Now think of what is being taught in most dealerships regarding the road to the sale. Considering the education and…

The news broke this week about a Louisiana marketing company that has been…

In many dealerships, the thought of putting together a compliance program is…

Back when I started my first "Buy Here Pay Here Lot" in the good ole days.

I started my first Note Lot in 1975 when you could buy a good note toter for $700 to $800.

you…

1. Manage your stores Online Reputation. In todays market more than ever customers decide if they want to come to your store before you even know it. Get in front of your reviews…

In business, compounding interest is often referred to as the “Eighth Wonder of the World.” In business, and especially sales, I compare the compounding effect of interest to the compounding…