DealerELITE's Likes

September 2012

Don't forget the Eighth Element in the Modern Automotive Consumer Journey

By…

Blog Don't forget the Eighth Element in the Modern Automotive Consumer Journey 2 Likes Gabriel Tubiolo

Member Gabriel Tubiolo 3 Likes Mark Hergert

Member Mark Hergert 2 Likes Dealer Principal, Paul Sansone Jr. Will Be A Speaker At The Internet Sales 20 Group in October 23-25

http://www.internetsales20group.com…

Blog Dealer Principal, Paul Sansone Jr. Will Be A Speaker At The Internet Sales 20 Group in October 23-25 4 Likes The Fast Changing Retail Reality of ‘Adapt or Die’--- Which Are You Doing?

You knew retail was changing, right? Who is ahead of the game at retail today…

Blog The Fast Changing Retail Reality of ‘Adapt or Die’--- Which Are You Doing? 2 Likes If Referrals Close At Higher Rates Than Internet Leads - Do You Want More Referrals?

One day a received a call from Paul Sansone Jr., a well known name in…

Blog If Referrals Close At Higher Rates Than Internet Leads - Do You Want More Referrals? 1 Like Selling cars can be difficult ! Selling cars can be difficult if you are not following the sales process. So, when I meet individuals interested in automobile sales training, I quickly get them focused on the sales process. If you… Discussion Selling cars can be difficult ! 2 Likes Labor Day Tips for Boosting Your Business Growth

As I watch my students experience success in their own…

Blog Labor Day Tips for Boosting Your Business Growth 5 Likes Dealer Synergy and Cactus Sky Communications Create Scholarship Program For AutoCon 2012

Dealer Synergy and Cactus Sky Communications Create Scholarship Program For AutoCon…

Blog Dealer Synergy and Cactus Sky Communications Create Scholarship Program For AutoCon 2012 4 Likes I am in Love (with guess who?)

video I am in Love (with guess who?) 7 Likes BestAutoPros Weekly Fixed Operations Confere…

video BestAutoPros Weekly Fixed Operations Confere… 1 Like Stop Shadow Boxing and Become a True Leader

Stop Shadow Boxing and Become a True Leader

The psychology is…

Blog Stop Shadow Boxing and Become a True Leader 3 Likes

August 2012

From the NCM Institute Blog: OTDB Measurement and Management - Part Four

It’s time for a continuation of the mini case study focused on the objectives established and challenges faced in building processes to develop, measure and manage OTDBs in the operating…

Blog From the NCM Institute Blog: OTDB Measurement and Management - Part Four 2 Likes Using Your Blog In Conjunction With Your Social Media

Blogging is about a lot of things, producing good content, building trust with…

Blog Using Your Blog In Conjunction With Your Social Media 3 Likes Understanding and Utilizing the Reverse TO

There may be many, wondering what do I mean when I say the Reverse TO. Yes! We have all heard of the TO effect when we actually “turn over” the call or up to a manager on duty and…

Blog Understanding and Utilizing the Reverse TO 5 Likes The importance of great customer service

video The importance of great customer service 2 Likes Robin Cunnigham

Member Robin Cunnigham 2 Likes george lekas

Member george lekas 1 Like Dealers Should Market to Baby Boomers for Love and Money

The post-war generation known as the …

Blog Dealers Should Market to Baby Boomers for Love and Money 2 Likes Call Center Best Practices Questions Prepping for a presentation on Call Center best practices and found a few questions that there are varied performance metrics measured...hoping to get some input from you Call Center/eCommerce Direct… Discussion Call Center Best Practices Questions 2 Likes Huge Growth Among Niche Social Networks

Pinterest and Instagram, the two new kids on the block. They are niche social…