DealerELITE's Likes

September 2012

Selling cars can be difficult ! Selling cars can be difficult if you are not following the sales process. So, when I meet individuals interested in automobile sales training, I quickly get them focused on the sales process. If you… Discussion Selling cars can be difficult ! 2 Likes Labor Day Tips for Boosting Your Business Growth

As I watch my students experience success in their own…

Blog Labor Day Tips for Boosting Your Business Growth 5 Likes Dealer Synergy and Cactus Sky Communications Create Scholarship Program For AutoCon 2012

Dealer Synergy and Cactus Sky Communications Create Scholarship Program For AutoCon…

Blog Dealer Synergy and Cactus Sky Communications Create Scholarship Program For AutoCon 2012 4 Likes I am in Love (with guess who?)

video I am in Love (with guess who?) 7 Likes BestAutoPros Weekly Fixed Operations Confere…

video BestAutoPros Weekly Fixed Operations Confere… 1 Like Stop Shadow Boxing and Become a True Leader

Stop Shadow Boxing and Become a True Leader

The psychology is…

Blog Stop Shadow Boxing and Become a True Leader 3 Likes

August 2012

From the NCM Institute Blog: OTDB Measurement and Management - Part Four

It’s time for a continuation of the mini case study focused on the objectives established and challenges faced in building processes to develop, measure and manage OTDBs in the operating…

Blog From the NCM Institute Blog: OTDB Measurement and Management - Part Four 2 Likes Using Your Blog In Conjunction With Your Social Media

Blogging is about a lot of things, producing good content, building trust with…

Blog Using Your Blog In Conjunction With Your Social Media 3 Likes Understanding and Utilizing the Reverse TO

There may be many, wondering what do I mean when I say the Reverse TO. Yes! We have all heard of the TO effect when we actually “turn over” the call or up to a manager on duty and…

Blog Understanding and Utilizing the Reverse TO 5 Likes The importance of great customer service

video The importance of great customer service 2 Likes Robin Cunnigham

Member Robin Cunnigham 2 Likes george lekas

Member george lekas 1 Like Dealers Should Market to Baby Boomers for Love and Money

The post-war generation known as the …

Blog Dealers Should Market to Baby Boomers for Love and Money 2 Likes Call Center Best Practices Questions Prepping for a presentation on Call Center best practices and found a few questions that there are varied performance metrics measured...hoping to get some input from you Call Center/eCommerce Direct… Discussion Call Center Best Practices Questions 2 Likes Huge Growth Among Niche Social Networks

Pinterest and Instagram, the two new kids on the block. They are niche social…

Blog Huge Growth Among Niche Social Networks 9 Likes Dealers: 'Just Say NO' to No-Test-Drive Buyers

A new report released by Maritz Research recently claims that four in 10 customers are not even test driving their…

Blog Dealers: 'Just Say NO' to No-Test-Drive Buyers 1 Like New-vehicle Sales Up, but Margins are Squeezed: Enter CPO, Bringing New Profits to All!

If there is a bright spot in the economy these days, it’s the auto industry. Pent-up demand, lower interest rates, great product, and easing gas prices are…

Blog New-vehicle Sales Up, but Margins are Squeezed: Enter CPO, Bringing New Profits to All! 3 Likes Starving for Attention

Starving for Attention

I’m sitting in the manager’s office. He’s got the blinds up and is pointing to the showroom floor.

“That’s him – third desk. Ed. When he started, I…

Blog Starving for Attention 4 Likes vAuto and AutoTrader.com’s Trade-in Marketplace™ Give Dealers More Power to Acquire Used Vehicle Inventory

AutoTrader.com and vAuto announce the integration of AutoTrader.com’s Trade-In Marketplace (TIM) into vAuto’s suite of inventory management tools.

Integrating TIM with vAuto enables dealers…

Blog vAuto and AutoTrader.com’s Trade-in Marketplace™ Give Dealers More Power to Acquire Used Vehicle Inventory 2 Likes PCG Consulting Releases White Paper to address Google + Local Review Issues

The team at PCG Consulting, Inc. has…

Blog PCG Consulting Releases White Paper to address Google + Local Review Issues 2 Likes Richard Bustillo on Training and Program Imp…