If you didn't get a chance to read or hear about this on Friday, here is a great, legitimate way to fight back with Google's decision to remove dealers positive reviews, leaving behind only…
Blog A Way to Fight Deleted Reviews on Google 6 Likes Bestautopros Tip of The Week # 11 Wow Your C…Studies indicate that a child will hear the word NO anywhere between…
Blog You Have Not Because You NO Not 7 Likes How To Close The Sale Every Time
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How To Close The Sale Every Time
4 Likes
The Perfect Recipe For Sales Success
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Recently Google started offering vanity URLs for Google Plus. The announcement…
Many times, many of your in store problems can be fixed by doing one simple thing. Change the culture of the store with the customers and with the employees,
I worked at a large Jeep stored…
Blog Changing the Culture in the Dealership 2 Likes Tear Down These Walls: 7 Exceptional Strategies to Double Your Customer Count The walls are a physical barrier. The walls also represent a conceptual…
At last week’s semi-annual meeting of NCM’s divisional directors, 20 Group moderators, Retail Operations consultants, and…
Blog From the NCM Institute Blog: How Should You Pay Service Advisors? 1 Like Demonstration Drive? Every Single Time! Building your Business
How many times have I asked a sales person, "Have they…
Blog Demonstration Drive? Every Single Time! Building your Business 1 Like Where does that "Dealership desire come form?Throughout my 40+ years in the automotive business, I always thought there would come a time when I would leave and take a 9am - 5pm job with holidays, multiple weeks of paid vacations and other…
Blog Where does that "Dealership desire come form? 2 Likes Vicki O'NeillHonda and Toyota Have Record High Average Transaction Prices for…
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THE INTIMIDATION NETWORK ZEROING IN ON CHICK-FIL-A
By James A. Ziegler
Recently I’ve had it up to my eyeballs with the concentrated attack on Chick-Fil-A regarding statements made by…
Blog THE INTIMIDATION NETWORK ZEROING IN ON CHICK-FIL-A By James A. Ziegler 5 Likes Michal Ann Benedict EndersIn the beginning, there were only customers, and all were good.
You expected to sell about one out of four customers, and sometimes you even sold one out of three.
You…
Blog Letter to a 90 day old Salesperson 3 Likes Ketty Colom
"Dealer traffic volumes are expected to decline 20% by 2013, causing a 25% drop in revenue that will force car dealers to adapt to an *increasingly…
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