The “Holy Grail” of automotive retail should be to grow beyond the “Internet Department” or…
It's not necessary for most dealers to have a complete understanding of the art and science…
As it turns out, many people won’t tell a dealership directly how well salespeople at a dealership are doing – unless they’ve done a great job. If they haven’t done well, they’re going to…
Blog Using Competitor’s Bad Reviews to Make Your Dealership and Salespeople Better 2 Likes Nina MaloneI was calling the other day to set up some travel and when I dialed I got a real voice versus an IVR. …
Blog If I Called You, Would Someone Answer? 4 Likes
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