After a quarter of a century, auto dealerships have finally…
Blog How to improve service experience in 2017? Try texting! 1 Like Your Million Dollar ChairAs published in Fixed Ops…
Blog Your Million Dollar Chair 2 Likes The Importance of Name Tags - by David LewisHey Car Dealer: Stop Letting Carvana (and Everyone Else) Define You! …
The popularity of transportation networks such as Uber and Lyft has increased…
Good ideas always start with a bad one. Come to a meeting with an overflow of ideas and you're bound to find a good one out of the batch!
Watch this…
Blog How to Generate New Marketing Ideas 2 Likes Great in The Interview but Not on The Job?If you're familiar with the expression "people don't change," think again. Many hiring managers can attest that people often do change between the time they were…
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Blog Without If, there'd be no need for What... 2 Likes Pre Hire Testing-Why and Why Not * The Recruiter*Blog Pre Hire Testing-Why and Why Not * The Recruiter* 1 Like Ram On Fire Episode 17: Exposure will kill y…
As negotiations are an expected part of the vehicle buying process,…
Blog 3 Strategies to Improve Vehicle Sales Gross Immediately by Richard Keeney 2 Likes So YOU Want to Be a Manager - Can You Cut It?Cars Performed Better than Light Trucks Last Week
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and…
Blog Cars Performed Better than Light Trucks Last Week 1 Like Are You Working Smarter, or Just Harder? In my 30 years in the dealership training and consulting arena, I have been exposed to numerous dealership executives, department managers, and sales and service personnel who felt the need to be “on… Discussion Are You Working Smarter, or Just Harder? 2 Likes
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