Franchise Dealers have the opportunity to earn hundreds of thousands in financial compensation from their OEM, assuming the dealer's service retention is at specific OEM guides. Unfortunately, a…
Blog Let's Address The Elephant In The Room...Service Retention 1 Like Who sold who?"As a manager, if you accept as fact that your people won't "buy into" training, they've successfully gotten you to "buy in" that it's okay for them to suck. Who sold who?"…
Blog Who sold who? 2 Likes Progressive Retail Episode 23 Circle of Exec…-Service Customer Retention (SCR) Strategy
Retention ratios are a very important part of what we do in the car business. When it comes to the Service Department we gauge our…
WEAK LEADS
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You say there's No Such Thing as Weak Leads. Sounds good! BUT, actually there is such a thing as "Weak Leads".
Leads from Lead Providers have a…
Blog THE LEADS ARE WEAK.... 4 Likes James De LucaToday’s customer will scrutinize every aspect of their customer…
Blog Creating an Environment for Today’s Buyers 2 Likes Video Marketing: Sell, Don’t Tell. Why are we obsessed with television and movies? Because, just like books, they…
PALO ALTO, CA, January 19, 2017 – Rapid Recon, the undisputed leader in Time-to-Market Workflow™ software and reconditioning center transformation,…
Blog At NADA ’17, Rapid Recon to Announce ‘Group Reporting’ for Comparing Time-to-Market Recon Results across Multiple Dealership Rooftops 1 Like Thursday's Devotion Thursday morning! :-) You are loved! “We now have this light shining in our hearts, but we ourselves are like fragile clay jars containing this great treasure" (2 Cor. 4:7 nlt). The treasure inside u… Discussion Thursday's Devotion 1 Like The Inbound Sales Call: Don’t Make It So Hard on Yourself!Last time, we spoke…
Blog The Inbound Sales Call: Don’t Make It So Hard on Yourself! 3 Likes Top 17 Items on Womens New Years Wish ListBelow are the top 17 items on women’s New Year’s list when it comes to car dealerships and the service drive for 2017. Here’s an opportunity to add some new options to market and engage to the…
Blog Top 17 Items on Womens New Years Wish List 3 Likes How to be the New England Patriots of the car business!It was 2008 when it hit me. The economy had just begun to hit the skids and I was leaving a dealership after having done a live meeting. As I walked through the empty showroom I noticed four…
Blog How to be the New England Patriots of the car business! 4 Likes
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