One of the…
Blog Self-Imposed Limits 1 Like Employee Retention: Why Are We Going Backwards? Blog Employee Retention: Why Are We Going Backwards? 1 Like Have you earned your bragging rights?Does your dealership brag about your reputation? Do you constantly explore new ways to improve your interactions with customers and employees?…
Blog Have you earned your bragging rights? 1 Like Sales Manager Staff Development Activities Performing these regularly occurring sales manager activities will insure we…
Dealerships that use best practices in interviewing and that…
This industry will go extinct in 10 years. Can you guess which industry I'm talking about?
Students right now are so excited to graduate and get…
Blog Are You Going Extinct? 1 Like Automotive Finance in the Crosshair of a Big Millennial MakeoverNone of us know anyone who would look back on their first car purchase and say, "Ah, I miss the good old days of buying and financing a car?"
Even baby boomers and Generation Xers recall…
Blog Automotive Finance in the Crosshair of a Big Millennial Makeover 2 Likes Mike Poskey When I was eCommerce Director for a dealer group, I was also the group…
Customer service surveys are becoming more…
Blog Excellent Service…I Promise! 3 Likes Evolving with MillennialsCreating a unique and engaging experience is key to attracting new…
Blog Evolving with Millennials 1 LikeBlog 59% of Marketers Use Social Media for 6 Hours or More Each Week 1 Like Basic Deal Desking Principles
I was asked to share with sales managers some of the common desking best…
In my many discussions with dealers, the one question that invariably comes up…
Knowing what to do and what not to do, when buying a car can make difference of hundreds or even thousands of dollars over the term of your loan and the life of your vehicle.
Before even…
Blog 5 Tips Before Buying a Luxury Car 1 Like 60% of Millennials Block Ads; Find Social Ads More Relevant Than Search Ads…
Blog 60% of Millennials Block Ads; Find Social Ads More Relevant Than Search Ads 1 Like Four Human Relations Basics How much would your professional life improve if the majority of your new…
In every dealership, there tends to be certain stand-out sales personnel. These individuals have the experience to…
Blog Who's Your Top Salesperson? 2 Likes Increase Sales to Women Buyers by $6 MillionWomen-Drivers.com is excited to bring you this white paper on how you can generate up to $6,000,000 in annual sales to women. Now is the time to strengthen your position…
Blog Increase Sales to Women Buyers by $6 Million 1 Like Crossovers/SUVs While Still in Demand Experienced Higher Declines Last WeekWelcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes.…
Blog Crossovers/SUVs While Still in Demand Experienced Higher Declines Last Week 1 Like
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