Damon Sefa
  • Valdosta, GA
  • United States
  • Elead
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Damon Sefa posted a blog post

Why a virtual BDC is essential for your service department today

The future looks bright for service departments. According to research firm HIS Markit, the average age of a vehicle on the road today is a geriatric (for cars) 11.9 years. People are holding onto their cars longer, which can generate new business opportunities for your service department. However, you can’t just expect a flood of service work. Someone needs to be picking up…See More
Jan 13
Damon Sefa's blog post was featured

4 BDC Wins for Today’s World

The traditional dealership business model is increasingly sharing space with a digital customer experience. A BDC can help dealers adapt and excel during this period of change. Three big trends highlight this new way of doing business:   Online lead volume is up dramatically as people continue to choose touch less research and shopping.Dealership employee numbers are down as dealers cut costs and shift more responsibilities onto remaining employees.Going…See More
Nov 12, 2020
Damon Sefa posted a blog post

4 BDC Wins for Today’s World

The traditional dealership business model is increasingly sharing space with a digital customer experience. A BDC can help dealers adapt and excel during this period of change. Three big trends highlight this new way of doing business:   Online lead volume is up dramatically as people continue to choose touch less research and shopping.Dealership employee numbers are down as dealers cut costs and shift more responsibilities onto remaining employees.Going…See More
Nov 9, 2020

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
Elead
What is your current position within your organization?
Director of Client Services
What is your company website?
http://elead-crm.com
What is your Facebook page/URL?
http://https://www.facebook.com/eLEADCRM/
What is your LinkedIn page/URL?
http://https://www.linkedin.com/in/damon-sefa-6082aa6
How did you specifically hear about DealerELITE? If referred, who?
industry friends
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I am a 20+ year veteran of the automotive industry, most notably holding home office and field positions with General Motors before joining Elead. As Director of Client Services, I currently oversee all aspects of the customer experience center operations. I earned an MBA from Ellis College of NYIT, and in my spare time volunteer with local chapters of Habitat for Humanity and Boys and Girls Club, among others.

Damon Sefa's Blog

Why a virtual BDC is essential for your service department today

Posted on January 13, 2021 at 1:25pm 0 Comments

The future looks bright for service departments. According to research firm HIS Markit, the average age of a vehicle on the road today is a geriatric (for cars) 11.9 years. People are holding onto their cars longer, which can generate new business opportunities for your service department.

 

However, you can’t just expect a flood of service work. Someone needs…

Continue

4 BDC Wins for Today’s World

Posted on November 9, 2020 at 2:19pm 0 Comments

The traditional dealership business model is increasingly sharing space with a digital customer experience. A BDC can help dealers adapt and excel during this period of change. Three big trends highlight this new way of doing business:  

 

  • Online lead volume is up dramatically as people continue to choose touch less research and shopping.
  • Dealership employee numbers are down as dealers cut costs and shift more…
Continue

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At 2:15pm on January 16, 2021, Maris A said…

Good Day,
How is everything with you, I picked interest on you after going through your short profile and deemed it necessary to write you immediately. I have something very vital to disclose to you, but I found it difficult to express myself here, since it's a public site.Could you please get back to me on:( officialaishacbdd@gmail.com ) for the full details.
Have a nice day
Thanks God bless

 
 
 

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