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Bob Carmack
- Male
- Denton, TX
- United States
- Carmack & Associates, LP
- Blog Posts (38)
- Discussions
- Events
- dE Groups
- Photos
- Photo Albums
- Videos
Bob Carmack's Page
Latest Activity
Bob Carmack posted a statusBob Carmack posted a statusBob Carmack commented on Wayne Weathersby's blog post Goals VS. ExpectationsBob Carmack posted a blog postStrong Managers don't put others down, they lift them up!
Bob Carmack posted a statusBob Carmack posted a blog postThe Power of Never Giving Up- A Must See Video of Inspiration
Bob Carmack posted a statusBob Carmack posted a statusBob Carmack posted a statusBob Carmack posted a statusBob Carmack posted a status
Tom LaPointe commented on Bob Carmack's blog post Why you should treat 1 million people the same as 1 person
James P. Wilson commented on Bob Carmack's blog post Why you should treat 1 million people the same as 1 personProfile Information
- Which best describes you?
- Trainer
- What company do you work for (or own)?
- Carmack & Associates, LP
- What is your current position within your organization?
- President
- What is your company website?
- http://www.bobcarmack.com
- What is your LinkedIn page/URL?
- http://www.linkedin.com/pub/bob-carmack/17/b72/842
- How did you specifically hear about dealerELITE? If referred, who?
- Google Search
- Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
- - 28 Years Experience All Levels of Dealership Management and Training
- Was a top Sales Person averaging 20-30 sales a month
- Has held every Dealership Management position
- Successful General Manager outselling my competition 2, even 3 to 1 during the "good" as well as the recessionary (3 of them) times.
- My store maintained an average closure ratio of 70% for 17 years straight, 2 to 3 times the national average
- Sales retention of 60% (+) for over 15 years
- Consultant and Trainer whose dealerships were ranked in the TOP .5% to 1% in he world for sales volume AND profitability. Averaged $1200 more profit per unit than any other dealer in my franchise group in the entire U.S. for over 15 years.
- Increased Customer Pay Labor sales from 22% of total mechanical labor mix to 62%
- Reduced Technician Labor Cost to 28%-35% and increased Gross Profit Margins to 65%-72%
- Increased Fixed Absorption rate to Average of 95%
- Produced an ANNUAL ROI of well over 40%
- Featured automotive trainer in Who's Who
- Trainer, writer, and host of over 300 automotive TV shows for ASTN (Automotive Satellite TV Network) featuring 8 TV segments. Trained ten's of thousands of dealers, managers, and sales people worldwide.
- Trainer for General Motors & the GM Dealer Academy, Toyota, Chrysler, Dodge, Ford, VW, Mercdes-Benz, and Audi
- Created, writer and host of over 150 automotve TV informercials (Automotive Shopping Network) that produced an average of 100 additional sales a month
- Writer for Auto Success Magazine
- NADA convention speaker for 15 years for ten's of thousands of dealership personnel
- NADA workshops have been ranked in the "TOP 10" and attended by ten's of thousands of dealership managers and dealers
- Now train sales people to average 20+ sales a month consistently
What makes me different from many trainers?
I actually achieved the results in the dealership for nearly 20 straight years which rewarded us with a TOP .5% to TOP 1% ranking of all the dealerships in the world.
Many talk about it. Few have actually done it, and consistently for nearly 20 years straight!
Training is a process, not a quick fix event, and my training is designed to deliver quality dealership personnel at around 2-3 times the national sales & retention ratios.
Bob Carmack's Blog
If It Was Not Hard Sometimes, Everyone Would Be Doing It!
Posted on December 20, 2012 at 9:20am 0 Comments 0 Likes
The Best Sales People Are Story Tellers
Posted on December 19, 2012 at 6:03pm 0 Comments 1 Like
If you've been in the business for a few years, you have plenty of stories to share with customers. The best of the best combine their sales skill, product knowledge, and the ability to tell a good story. People relate to a good emotional story, a similar situation that happened with one of your customers etc. When I'm in a client store and take a turn for a sales person, I have about 30 seconds to get rapport with the customer. I always start out with a good story instead of…
Continue Strong Managers don't put others down, they lift them up!
Posted on December 12, 2012 at 9:20am 0 Comments 0 Likes
The auto industry for as long as I can remember has been a business where many managers seem to constantly try and destroy their sales people physically as well as mentally. Just the other day I heard several managers talking to several of their sales people using phrases like:, "Well, if you can't do it, I'll find someone who can...", "Why aren't YOU selling more cars...", "What's wrong with YOU today....", Why don't YOU....", "Well, when I was selling cars I never had that problem and if…
Continue The Power of Never Giving Up- A Must See Video of Inspiration
Posted on December 10, 2012 at 9:28am 0 Comments 0 Likes
Many times, it only ONE person in your life who believes in you and never lets you give up. That person in YOU! A must see couple minute video of the power of self…
ContinueComment Wall (1 comment)
- At 10:32am on April 13, 2012,
Bobby Compton said… Great share: And how on target this information is! Without People ,#1 of the P's, none of the other 5 P's really matter. And, People was the #1 reason given, by customers, as the primary reason they did not buy from a specific dealership. “Someone” said or did “something” that alienated the customer which caused them to leave the dealership.
I find more deals are blown than meets the eye, straight talk and clear communication is indeed a natural skill that can be most easily incorporated into sales!
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