Chuck McGraw
  • Rochester, MI
  • United States
  • Marcom Technologies
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Marcom Technologies
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Marcom Technologies has human ears to every sales and service call that comes into a dealership. We can provide unique insight as to what is actually happening with calls, who is calling, what they are calling for and how people are performing. We have Licensee's around the country that can also provide valuable input as to best practices working in dealerships today.

Chuck McGraw's Blog

The Inbound Sales Call: Don’t Make It So Hard on Yourself!

Posted on January 18, 2017 at 12:06pm 0 Comments

    Last time, we spoke about the beginning of the Inbound Sales Call, or the Phone Up at your dealership. We concluded that this is how we should answer the calls:



The Inbound Sales Call: First Impressions

Posted on January 18, 2017 at 11:30am 0 Comments

   We discussed in our last article the importance of the telephone in today’s competitive business and the need for training with all your salespeople. The phone skills an individual has or does not have directly impact the business’ bottom line simply due to…


Importance of the Telephone Today

Posted on January 5, 2017 at 8:00am 11 Comments

“I know we are bad on the phone but I never seem to get around to fixing the problem.”

Catch 22  (noun)

         1. a dilemma or difficult circumstance from which there is no escape because of mutually conflicting or dependent conditions.


The first in our series on the dire need in the car business for telephone sales training.

Traditionally telephone sales…


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Blog Posts

Handy Tips for Car Scratches and Repairs

Posted by Simon Hopes on November 22, 2017 at 2:14am 0 Comments

Cars and other automobile have today become a necessity rather than a luxury as would have been an earlier perspective. Hence, people do not have to think twice when it comes to maintenance and related work for their automobiles. Yet, auto…


Points to Consider Before Making a Career as Auto Electrician

Posted by Mark Simon on November 22, 2017 at 2:02am 0 Comments

Career is a long-term and needs to be chosen after considerations. You might like one profession, but you have to love it from the core to make a career out of it. So, the next time you are trying to make it big, it…


#41 The Power of Consistency

Posted by Dave Anderson on November 21, 2017 at 2:54pm 0 Comments

Looking to be more in your…


Can Anything Else Go Wrong?

Posted by AWN INC on November 21, 2017 at 11:02am 0 Comments

Oh, my goodness can anything else be wrong in…


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