Michael Abrams
  • Birmingham, AL
  • United States
  • Dealerite LLC
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Michael Abrams commented on mark rikess's blog post The Auto Industry Needs a New Type of Sales Manager
"Mark:   Terrific article.  Efficiency in processes is probably more important than efficiency in any other part of the dealership.  Empowerment of the sales staff not only makes the process more efficient, it should have a profound…"
Apr 5, 2016
Michael Abrams liked mark rikess's blog post The Auto Industry Needs a New Type of Sales Manager
Apr 5, 2016
Michael Abrams commented on Big Tom LaPointe's blog post Playing 'hide the salami' with your live chat will kill car deals
"As always, Steven, you have spent the time to analyse the situation and are correct.  Chat is a job that requires undivided attention.  The comments made by Nicholas also strike an important chord.  You are far more likely to see the…"
Mar 3, 2016
Michael Abrams commented on Big Tom LaPointe's blog post Playing 'hide the salami' with your live chat will kill car deals
"Blocking and evading questions is a very good way of creating an adversarial relationship.  30 years of research have shown that sales percentage from callers increases by an average of 18% when questions are actually answered."
Feb 29, 2016
Michael Abrams commented on mark rikess's blog post How Auto Dealers Created TrueCar, Carvanna and Vroom...
"Mark:  Very insightful assessment and a very good reason to consider a less cumbersome approach similar to what you have been teaching for years.  "
Feb 23, 2016
Michael Abrams liked mark rikess's blog post How Auto Dealers Created TrueCar, Carvanna and Vroom...
Feb 23, 2016
Michael Abrams commented on David Lewis's blog post Stop the Trial Closes
"Nicely said.  I couldn't agree more.  The next thing to get rid of is answering questions with questions.  If salespeople are not trained on their product, as well as most of the used cars on the lot as well, then they don't…"
Jun 10, 2014
Michael Abrams replied to Frank Renaldi's discussion Ups and Downs....
"Controlling your destiny is one thing, trying to control the perspective buyer is another.  You really shouldn't try to do that, they want to feel like they are buying rather than 'being sold'. Spend some time on this site and…"
May 21, 2014
Michael Abrams commented on Tom Kain's blog post Craigslist Has Rules
"If a company that provides posting service is worth anything, they stay on top of these rules. As you know, these rules change from time to time to keep everyone honest."
Sep 23, 2011
Michael Abrams and Randy Hanslik are now friends
Sep 21, 2011
Michael Abrams replied to Robert Hildreth's discussion Autotrader, Cars.com, what is your favorite 3rd party lead provider?
"Robert:  It's an arrangement I made with Dealer Promote through a convoluted arrangement with Dealer 123.  You might do well to call me up and see if I can handle it for you if you prefer.  I am paying them on a credit card…"
Sep 21, 2011
Michael Abrams commented on Grant Cardone's video
Thumbnail

Why Sales Production May Drop

"I hope Grant means that you don't have to answer questions with questions and that you don't have to do things that are distasteful to you.  What's his point?  I know that you can be successful by answering the questions and…"
Sep 19, 2011
Michael Abrams replied to Robert Hildreth's discussion Autotrader, Cars.com, what is your favorite 3rd party lead provider?
"One thing that has been successful in keeping the cost of leads down is to have a reputable company handle Craigs List posting consistently and compliantly for the dealer.  I have been using a system for about a year now with one of the dealers…"
Sep 19, 2011
Michael Abrams replied to Robert Hildreth's discussion Autotrader, Cars.com, what is your favorite 3rd party lead provider?
"Funny, I was thinking the opposite.  Most training in this area has the inverse effect.  It's the training that causes the adversarial relationships to flourish in this business.  I recommend that you all read some of Tom…"
Sep 17, 2011
Michael Abrams commented on Arnold Tijerina's blog post Dealers In California May Be Forced To Change The Way Salespeople Are Paid
"somehow, I'm not surprised. There are a lot of lawyers in CA (having been a resident of CA for my first 51 years of life) and they need as many ways to make a buck as they can find.  Since the CA legislature is pretty much an extension of…"
Jul 25, 2011
Michael Abrams and Bobby Compton are now friends
Jul 20, 2011

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Dealerite LLC
What is your current position within your organization?
President
What is your company website?
http://www.dealerite.com
What is your LinkedIn page/URL?
http://www.linkedin.com/michaelabrams
How did you specifically hear about DealerELITE? If referred, who?
Chris Saraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Marketing data knowledge and backgroud and Work with compliance training. Was one of the pioneers in internet training in the late 90's with Dealertools as well as being co-author of the training manual. With Experian for 5 years handling dealer level data issues.

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