Rick Sheppard
  • Male
  • East Peoria, IL
  • United States
  • Uftring Auto Group
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Rick Sheppard's Friends

  • Robert Linkonis Sr
  • Jack E Curenton
  • Christian Salazar
  • Gerry Casey
  • Craig Lockerd
  • Ralph Paglia
  • Mike Houser

Rick Sheppard's Discussions

CSI Surveys

Started this discussion. Last reply by Philip Zelinger Sep 8, 2013. 1 Reply

As more CSI surveys are going paplerless, what things can be done to make sure all our customers are going to get a survey emailed to them. Also looking for any ideas on how to make sure all the…Continue

Needed - Phone Training for Sales Consultants

Started Aug 21, 2013 0 Replies

We are looking for some professional phone training for our sales staff. We used Traver Technology several years back and are looking to try someone else. Please email…Continue


Rick Sheppard's Page

Profile Information

Which best describes you?
What company do you work for (or own)?
Uftring Auto Group
What is your current position within your organization?
BDC Manager
What is your company website?
What is your Facebook page/URL?
Call Source
Call Bright">http://Reynolds and Reynolds
Call Sourc...
What is your LinkedIn page/URL?
http://email me at ricksheppard@uftring.com
How did you specifically hear about DealerELITE? If referred, who?
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
27 years working at the dealership
8 as Office Manager
7 as BDC Manager

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This week, Jeff discusses another mistake service advisors make: they fear their customer! Whether it is fear of telling them the truth, fear of asking for the sale, fear of a bad survey score, or fear of a heat case, it is a huge problem! Learn…


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Black Book has some new insight showing increased collector interest in Japanese cars from the 1960s/1970s.  Many of the below cars and trucks were in the “first wave” of Japanese vehicles, and were radically different from the typical large…


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