Tom Hawkins
  • Fairmont, MN
  • United States
  • Hawkins Chevrolet
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Tom Hawkins's Discussions

Better Business Bureau Accreditation

Started Mar 8, 2011 0 Replies

I have been solicited by the BBB to become an Accredited business.  Just wondering if others have gone through that process.  We did it back in 2000 and decided to save the money after doing it for a…Continue

Tags: Better Business Bureau, reviews, ratings, BBB

Internet Lead Manager

Started this discussion. Last reply by Craig Polito Aug 19, 2010. 3 Replies

I am looking for an Internet Lead Management tool.  I want one that is able to be used independently of a CRM tool.  I have used AVV Web Control in the past, liked it pretty well and will consider…Continue

Tags: Manager, Lead, Internet, ILM

How do you control gasoline usage??

Started this discussion. Last reply by Douglas Austin Jun 15, 2010. 1 Reply

We have a convenience store a block away that we purchase our dealership gas from.  We keep a couple of the store brand gas cards in the drawer in our office area....a central location.  People who…Continue

 

Tom Hawkins's Page

Latest Activity

Tom Hawkins commented on Craig Lockerd's blog post Are F Bombs Exploding On Your Showroom Floor?
"Solution? Gospel of Jesus Christ..."
Mar 30
Tom Hawkins commented on Elise Kephart's blog post A Question:
"Mr. Natural...are you trained with the product knowledge to be able to answer questions about the product/inventory or do you go right for the appointment with the promise of information from the salesperson?  I have a small store/single point…"
Aug 1, 2013
Tom Hawkins commented on Larry Bruce's blog post BDC, Call Center...BS...Call It What It Is!
"What is the best structure for a small rural dealership (town of 11,000 2 hours from Mpls/St. Paul)?  BDC? Train all? Hybrid?"
May 31, 2013
Tom Hawkins updated their profile
Mar 8, 2011
Tom Hawkins's discussion was featured

Better Business Bureau Accreditation

I have been solicited by the BBB to become an Accredited business.  Just wondering if others have gone through that process.  We did it back in 2000 and decided to save the money after doing it for a year.  However, with the importance of the online reviews, dealer ratings, etc., I am wondering if it might make sense.  They allow you to market with their logo as well as provide assistance in complaints or disputes.  They also are aligned with the Google review process in some way. Just…See More
Mar 8, 2011
Tom Hawkins posted a discussion

Better Business Bureau Accreditation

I have been solicited by the BBB to become an Accredited business.  Just wondering if others have gone through that process.  We did it back in 2000 and decided to save the money after doing it for a year.  However, with the importance of the online reviews, dealer ratings, etc., I am wondering if it might make sense.  They allow you to market with their logo as well as provide assistance in complaints or disputes.  They also are aligned with the Google review process in some way. Just…See More
Mar 8, 2011
Craig Polito replied to Tom Hawkins's discussion Internet Lead Manager
"Tom, I would take a look at the NEW BUZZ TRAK version 3.0. If you liked AVV you will be wowed at this one. In the mean time you can use the current Buzz trak system. Which is the easiest system for ILM on the market. and Its only 395.00 a month You…"
Aug 19, 2010
Michael Paulson replied to Tom Hawkins's discussion Internet Lead Manager
"Hey Tom! I would highly suggest that you take Terry's offer for a Dealepeak demo. The system has great functionality but most of all, it is easy to teach. The teachability of a CRM/ILM tool is arguably the most important factor. If the reps…"
Aug 19, 2010
Terry Gibson replied to Tom Hawkins's discussion Internet Lead Manager
"Hi Tom I would love to help you in this area, in fact Mike Myers with DealerElit uses our CRM and ILM we just went live at his stores and are tweaking the system for his needs as we speak. I would like to show you a demo when it would fit your…"
Aug 17, 2010
Tom Hawkins posted a discussion

Internet Lead Manager

I am looking for an Internet Lead Management tool.  I want one that is able to be used independently of a CRM tool.  I have used AVV Web Control in the past, liked it pretty well and will consider using it again. But I want to look at other options so I can compare. I am looking for suggestions from dealers/IM's in this forum that have one they like.  If you have an independent ILM,  share what you are using and I will check it out.  Thanks for the help.Tom HawkinsSee More
Aug 5, 2010
Tom Hawkins is attending Ed Brooks's event
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Dale Pollak Webinar: No Charge at Online Webinar

July 19, 2010 from 11am to 12pm
Dale Pollak Webinar: Breakthrough Paradigms for the Variable DepartmentJuly 19th at 11:00 am - 12:00 pm Central TimeThe auto industry has recognized the used car department as the cornerstone of variable profitability. However, there are significant challenges facing dealers today due to a more transparent, Internet-driven marketplace. Dale Pollak, a leading used car expert and best selling author, will present breakthrough paradigms for the variable department including new processes and…See More
Jul 19, 2010
Grant Cardone and Tom Hawkins are now friends
Jul 10, 2010
Tom Hawkins and Douglas Austin are now friends
Jun 16, 2010
Douglas Austin replied to Tom Hawkins's discussion How do you control gasoline usage??
"Tom - I sat in on a great presentation that addresses this exact issue -- its a product called Fuel Trace - it was brought out by Affinisense (or something like that) -- it tightens up the process, record keeping. For a couple of clients it appears…"
Jun 15, 2010
Tom Hawkins posted a discussion

How do you control gasoline usage??

We have a convenience store a block away that we purchase our dealership gas from.  We keep a couple of the store brand gas cards in the drawer in our office area....a central location.  People who use them to put gas in vehicles....mostly the porter and sometimes the salespeople...put the vehicle stock number on the receipt and my AP gal audits them with the monthly bill.  Looking for different policies that others use to control the gas use and keep it only for business use.  We don't have…See More
Jun 12, 2010
Tom Hawkins was featured
May 30, 2010

Profile Information

Which best describes you?
Dealership
What company do you work for (or own)?
Hawkins Chevrolet
What is your current position within your organization?
Owner/Operator
What is your company website?
http://www.hawkinsbestprice.com
What is your Facebook page/URL?
http://vAutoHomenetTKCarsitesAutosoftDealerSocketAutoTraderCars.com...
What is your LinkedIn page/URL?
http://e-mail
How did you specifically hear about dealerELITE? If referred, who?
dalepollak.com
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I have been in the auto business in "small-town America" for almost 30 years. I am not a strong dealer, but what I do well is hire great people. I do embrace technology, which I believe gives me an advantage in a rural market. I find that I can't do it all, however, because the cost of entry in much of the technology is the same for a dealer many times my size. In the 21 years in my current dealership, I have maintained about a 40 unit/mo average...and not proud of that....plan to change it.

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At 10:24am on January 10, 2012, ANTHONY BACHAN said…

 i would like to connect with you  please.

 
 
 

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