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Ujj Nath
  • Signal Hill, CA
  • United States
  • myKaarma
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Ujj Nath's Page

Latest Activity

Ujj Nath posted a blog post

OEMs: Give Dealers More Autonomy!

While the automotive industry has seen massive technology changes in the last 5 years, there is a continuing trend where some OEMs partner with specific vendors and then take away the freedom of choice for forward-thinking dealers. Mandates are enforced where franchised dealers must choose between 2-3 vendors for a…See More
May 19
Ujj Nath's video was featured

5 Way to Increase Service Department Market Share

Founder / CEO Ujj Nath shares 5 ways that dealership service departments can increase their market share on repairs in this video blog.
May 17
Ujj Nath posted a video

Genuine Systematic Followup

myKaarma Founder & CEO Ujj Nath explains the importance of genuine systematic follow up for dealerships.
May 11
Ujj Nath posted a video

5 Way to Increase Service Department Market Share

Founder / CEO Ujj Nath shares 5 ways that dealership service departments can increase their market share on repairs in this video blog.
May 4
Ujj Nath posted a video

3 Things to Pay Attention to

Ujj Nath shares 3 things that dealers should pay attention to in order to ensure a successful future.
Apr 27
Ujj Nath posted a blog post

Convenience: The Biggest Factor in Increasing Service Revenue & Retention

Convenience is one of the biggest factors that influences customers when choosing where to take their vehicles for service. For the younger generation it even trumps price. Independents know this and it is one of their key marketing messages, along with speed of service. Dealers tend to fall behind in this type of messaging in general…See More
Apr 20
Ujj Nath posted a blog post

Wake Up and Smell the Disruption!

While many companies have entered the retail automotive space trying to capitalize on the experience customers want but are not getting from dealers, the biggest threat is actually looming on the horizon: The Tesla Model 3. Until now, Tesla has bucked the system while pushing its direct-to-consumer sales model. However, their past…See More
Apr 13
Ujj Nath's blog post was featured

The Customer’s Time is not yours so Stop Thinking it is!

Some dealership personnel tend to do things that really boil down to just CYA stuff. A customer comes into the service drive and is made to wait while their vehicle is inspected for scratches, dents or dings, which can take a few minutes --- time a customer doesn’t have.The most valuable currency on the planet is time. Everyone…See More
Apr 5
Ujj Nath posted a blog post

The Customer’s Time is not yours so Stop Thinking it is!

Some dealership personnel tend to do things that really boil down to just CYA stuff. A customer comes into the service drive and is made to wait while their vehicle is inspected for scratches, dents or dings, which can take a few minutes --- time a customer doesn’t have.The most valuable currency on the planet is time. Everyone…See More
Apr 4
Mark Handlon commented on Ujj Nath's blog post Proper Choice of Communication: The Key to Customer Satisfaction
"Any form of communication- phone, text or email that keeps the customer informed on the status of their vehicle will only enhance the overall experience!"
Mar 27
Ujj Nath posted a blog post
Mar 27
Ujj Nath posted a video

Ujj Nath - Unconventional Idea

myKaarma CEO/Chairman Ujj Nath shares an unconventional idea on how to increase customer pay ROs in your service drive.
Mar 16
Ujj Nath posted a video

Is Texting the Cure Your Dealership Needs?

In this video blog, Ujj Nath explores the text messaging solution for dealerships and asks whether a texting solution is adequate by itself.
Mar 10
Ujj Nath posted a blog post

Stop the Lunacy!

For the past 15 years or so, technology has existed which enables customers to schedule service appointments online. In the beginning, the systems were very basic – the customer filled out a form online and an e-mail was sent to someone at the dealership who may – or may not – confirm that appointment. Fast forward to today and…See More
Mar 3
Ujj Nath posted a video

Are Your Service Advisors Overloaded?

In this short video blog, myKaarma CEO/Chairman Ujj Nath explains why dealerships should analyze what their service advisors responsibilities are and asks wh...
Feb 27
Ujj Nath posted a blog post

The Shuttle Has Left the Building… Maybe

One day, while bringing my vehicle into a large, very well-known dealership for service, a rather comical scene played out before my eyes. While the shuttle driver was leaving the dealership, his mini-van full with customers, all of a sudden a strong gust of wind came through. The shuttle van’s windows were open at the time and…See More
Feb 13

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
myKaarma
What is your current position within your organization?
CEO
What is your company website?
http://mykaarma.com
What is your Facebook page/URL?
http://https://www.facebook.com/pg/mykaarma
What is your LinkedIn page/URL?
http://https://www.linkedin.com/company/kaarya-kaarma-mykaarma
How did you specifically hear about DealerELITE? If referred, who?
Sara Callahan
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
To help inform and educate the dealerELITE community on the latest trends in communications and technology that will benefit them now and in the future.

Ujj Nath's Videos

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Ujj Nath's Blog

OEMs: Give Dealers More Autonomy!

Posted on May 19, 2017 at 9:30am 0 Comments

While the automotive industry has seen massive technology changes in the last 5 years, there is a continuing trend where some OEMs partner with specific vendors and then take away the freedom of choice for forward-thinking dealers. Mandates are enforced where franchised dealers must choose between 2-3 vendors…

Continue

Convenience: The Biggest Factor in Increasing Service Revenue & Retention

Posted on April 20, 2017 at 9:28am 0 Comments

Convenience is one of the biggest factors that influences customers when choosing where to take their vehicles for service. For the younger generation it even trumps price. Independents know this and it is one of their key marketing messages, along with speed of service.

 

Dealers tend to fall behind in this…

Continue

Wake Up and Smell the Disruption!

Posted on April 13, 2017 at 9:51am 0 Comments

While many companies have entered the retail automotive space trying to capitalize on the experience customers want but are not getting from dealers, the biggest threat is actually looming on the horizon: The Tesla Model 3.

 

Until now, Tesla has bucked the system while pushing its direct-to-consumer…

Continue

The Customer’s Time is not yours so Stop Thinking it is!

Posted on April 4, 2017 at 9:37am 0 Comments

Some dealership personnel tend to do things that really boil down to just CYA stuff. A customer comes into the service drive and is made to wait while their vehicle is inspected for scratches, dents or dings, which can take a few minutes --- time a customer doesn’t have.

The most valuable currency on the planet…

Continue

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Blog Posts

What to Look for From Your Car Transportation

Posted by Simon Hopes on May 25, 2017 at 6:10am 0 Comments

Racing is a sport enjoyed by millions around the world but actually getting your race car to the track is not easily done without some help from travel solutions. The logistics of moving a multi-million-pound vehicle through a crowded city and to…

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Expect to Lose

Posted by Rob Gehring on May 24, 2017 at 11:46am 0 Comments

One of the things I have learned about life is there will be…

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PERQ Adds Kelley Blue Book to Data Providers; Increases Trade-in Leads by 3x

Posted by Crystal Hartwell on May 24, 2017 at 11:42am 0 Comments

 

 

Addition of Kelley Blue Book’s trusted valuation data to FATWIN Web Engagement platform further increases engagement on trade-in tool…

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