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Ujj Nath
  • Signal Hill, CA
  • United States
  • myKaarma
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Ujj Nath's Page

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Ujj Nath posted a blog post

Are you Killing Customers Softly with the Same Old Song?

In a recent  article Colin Shaw, a leading customer experience thought leader and author, details his car-buying…See More
Aug 7
Ujj Nath posted a blog post

To Grow Big Try Thinking Small

Every business wants to be the market leader and have success. Yet to do so, many have the mindset that it is necessary to spend more money. “Buy a Super Bowl ad,” they say. “Spend hundreds of thousands on TV and radio.” The trick to getting big isn’t always about trying to reach the most people possible. In fact, according to…See More
Jul 25
Ujj Nath posted a blog post

The Princess and the Frog: Does Size Matter?

I’m sure that you’ve all heard the tale of the princess and the frog. In the beginning, the princess despises the frog and doesn’t want to interact with it – especially not to kiss it – but through personal interaction and a little time, the frog wins her over, gets that kiss and transforms into the prince he actually was all…See More
Jul 12
Ujj Nath posted a blog post

The Future of Business Is Tra-Digital

As automotive tech vendors increasingly push the importance of bringing the car buying experience online to combat companies threatening disruption, it appears that a couple of world-leading companies may be showing us the future.   An article in …See More
Jun 26
Ujj Nath posted a blog post

The Costco Effect and Customer Loyalty

Costco has certainly built a loyal following over the years, even though it literally charges consumers for the privilege of buying goods from them – and many consumers happily do so. In fact, 85 million consumers who, in 2016 alone, spent a collective $16 billion.   Why do 85 million people pony up $55 and more per year…See More
Jun 19
Ujj Nath posted a blog post

Are Your Customers Worth $50?

In every company, at some point in time, customer service mistakes happen. And, they are often magnified by the fact that the customer-facing employee cannot handle the situation on the spot. The upset customer is kept waiting while the employee checks with management, or worse, the customer leaves disgruntled!   Well, rather than…See More
Jun 12
Ujj Nath's blog post was featured

5 Ways to Bring Customers Back for Service

It’s the goal of every service department to enjoy excellent customer retention and loyalty. Other than tempting them with coupons and incentives, what can you do to keep bringing those customers back in?  Here are 5 things I have seen successful service departments do over the years that bring their customers back for…See More
Jun 6
Ujj Nath posted a blog post

5 Ways to Bring Customers Back for Service

It’s the goal of every service department to enjoy excellent customer retention and loyalty. Other than tempting them with coupons and incentives, what can you do to keep bringing those customers back in?  Here are 5 things I have seen successful service departments do over the years that bring their customers back for…See More
Jun 6
Ujj Nath posted a blog post

OEMs: Give Dealers More Autonomy!

While the automotive industry has seen massive technology changes in the last 5 years, there is a continuing trend where some OEMs partner with specific vendors and then take away the freedom of choice for forward-thinking dealers. Mandates are enforced where franchised dealers must choose between 2-3 vendors for a…See More
May 19
Ujj Nath's video was featured

5 Way to Increase Service Department Market Share

Founder / CEO Ujj Nath shares 5 ways that dealership service departments can increase their market share on repairs in this video blog.
May 17
Ujj Nath posted a video

Genuine Systematic Followup

myKaarma Founder & CEO Ujj Nath explains the importance of genuine systematic follow up for dealerships.
May 11
Ujj Nath posted a video

5 Way to Increase Service Department Market Share

Founder / CEO Ujj Nath shares 5 ways that dealership service departments can increase their market share on repairs in this video blog.
May 4
Ujj Nath posted a video

3 Things to Pay Attention to

Ujj Nath shares 3 things that dealers should pay attention to in order to ensure a successful future.
Apr 27
Ujj Nath posted a blog post

Convenience: The Biggest Factor in Increasing Service Revenue & Retention

Convenience is one of the biggest factors that influences customers when choosing where to take their vehicles for service. For the younger generation it even trumps price. Independents know this and it is one of their key marketing messages, along with speed of service. Dealers tend to fall behind in this type of messaging in general…See More
Apr 20
Ujj Nath posted a blog post

Wake Up and Smell the Disruption!

While many companies have entered the retail automotive space trying to capitalize on the experience customers want but are not getting from dealers, the biggest threat is actually looming on the horizon: The Tesla Model 3. Until now, Tesla has bucked the system while pushing its direct-to-consumer sales model. However, their past…See More
Apr 13
Ujj Nath's blog post was featured

The Customer’s Time is not yours so Stop Thinking it is!

Some dealership personnel tend to do things that really boil down to just CYA stuff. A customer comes into the service drive and is made to wait while their vehicle is inspected for scratches, dents or dings, which can take a few minutes --- time a customer doesn’t have.The most valuable currency on the planet is time. Everyone…See More
Apr 5

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
myKaarma
What is your current position within your organization?
CEO
What is your company website?
http://mykaarma.com
What is your Facebook page/URL?
http://https://www.facebook.com/pg/mykaarma
What is your LinkedIn page/URL?
http://https://www.linkedin.com/company/kaarya-kaarma-mykaarma
How did you specifically hear about DealerELITE? If referred, who?
Sara Callahan
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
To help inform and educate the dealerELITE community on the latest trends in communications and technology that will benefit them now and in the future.

Ujj Nath's Videos

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Ujj Nath's Blog

To Grow Big Try Thinking Small

Posted on July 25, 2017 at 10:09am 0 Comments

Every business wants to be the market leader and have success. Yet to do so, many have the mindset that it is necessary to spend more money. “Buy a Super Bowl ad,” they say. “Spend hundreds of thousands on TV and radio.”…

Continue

The Princess and the Frog: Does Size Matter?

Posted on July 12, 2017 at 9:40am 0 Comments

I’m sure that you’ve all heard the tale of the princess and the frog. In the beginning, the princess despises the frog and doesn’t want to interact with it – especially not to kiss it – but through personal interaction and a little time, the frog wins her over, gets that kiss and transforms into the prince he actually…

Continue

The Future of Business Is Tra-Digital

Posted on June 26, 2017 at 9:50am 0 Comments

As automotive tech vendors increasingly push the importance of bringing the car buying experience online to combat companies threatening disruption, it appears that a couple of…

Continue

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Blog Posts

#25 Episode: How to Stay Up in Down Times

Posted by Dave Anderson on August 17, 2017 at 1:00pm 0 Comments

LISTEN NOW: Tough times are something that we all face, and something that we can all learn to handle better. In this episode, Dave welcomes special guest and power forward with the Portland Trailblazers, Meyers Leonard, to share with you some…

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SWAPALEASE.COM REPORTS DECLINE IN LEASE CREDIT APPROVALS FOR THE MONTH OF JULY

Posted by John Sternal on August 17, 2017 at 11:23am 0 Comments

Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered just a 54.3% approval rate for…

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Fleet Managers - Keep Drivers Safe With These Procedures

Posted by Simon Hopes on August 16, 2017 at 9:59am 0 Comments

Heavy vehicle drivers are often exposed to serious health hazards that don't impact regular office workers. Fleet managers who are responsible…

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