Ujj Nath
  • Signal Hill, CA
  • United States
  • myKaarma
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Ujj Nath's Page

Latest Activity

Ujj Nath posted a blog post

Want More Service Revenue? Make Technician Videos!

Would you like to hear a ridiculous, unbelievable ROI statement? Well, one luxury brand dealership integrated technician videos into its service processes and, in only seven days, made +$250K in customer pay recommended work revenue. In fact, 80% of all closed repair orders for the week had a technician video sent to the customer.Why do technician videos work?They create…See More
Jul 19
Ujj Nath posted a blog post

Why Your Service Department Should Provide Pickup & Delivery

I have been studying Amazon and unknown to me, they seem to follow the same principle that I promote to dealers. I call it the Circle of Convenience and Trust.Amazon obsesses about convenience. I am sure some of you suffer from the "brown box syndrome." A brown box arrives on your doorstep every day. Amazon makes it so easy that I sometimes order something in between two…See More
May 2
Ujj Nath posted a blog post

Expand Service Department Reach & Volume with Customer Convenience, Transparency & Feedback

Many businesses focus on improving customer convenience as a means to expand their reach and volume of commerce. It’s not just Internet companies such as Amazon, but some of the most substantial brick and mortar chains, including Wal-Mart, Costco, Best Buy, Office Depot and several major grocery store chains. Adding options that increase customer convenience &…See More
Apr 3
Ujj Nath posted a blog post

How to Remove Friction from the Service Drive

Does your service department software remove friction for your customers but add friction for your staff? Perhaps that is why we see so many software companies come and go in this industry. With today’s transformation from a dealership-centric focus to one that is more customer-centric, technology companies are rapidly developing solutions that create better customer…See More
Feb 21
Ujj Nath posted a blog post

myKaarma to launch service@home™ at 2019 NADA Show

service@home™ extends service department access to meet the demands of today’s busy customersLONG BEACH, Calif.,-- January 24, 2019 -- -- myKaarma, software that helps dealerships communicate better with their customers at every stage of the service process, right from check-in through to payment, today announced the launch of service@home™, which helps auto dealers deliver exceptional customer service to anyone unable to visit the dealership for their…See More
Jan 25
Ujj Nath posted a blog post

You May Want to Keep an Eye on Tesla, Here’s Why:

Tesla CEO Elon Musk recently tweeted that he wanted to take Tesla private, which has garnered a lot of attention. Hey, I realize that Tesla as a company can be a polarizing issue in our automotive industry. But this is something you may want to pay attention to. Here’s why: Public company CEOs are notoriously beholden to…See More
Aug 28, 2018
Ujj Nath posted a blog post

Wi-Fi is Like Water: You Need Plenty of it and here's how to do it!

Back in the early 1990s, the Internet was in its infancy. As a new phenomenon, not every business was sold on its benefits, or even why they should use it. This posed a problem for Cisco, a company whose main product at the time was routers. Cisco needed to prove that, not only would the Internet save companies money, but also Cisco products were the best choice to help them do so. In the…See More
Aug 21, 2018
Ujj Nath's blog post was featured

Welcome to the Circus...See Cars, Elephants and the Wolf Boy!

When automobiles were first introduced into society, people didn’t know what to think. For the most part, early automobiles were reserved for the wealthy, while everyone else continued their transportation needs with the use of horse and carriage. However, people were very curious about this strange new phenomenon of transportation. So curious, in fact, that cars were exhibited not at the…See More
Aug 7, 2018
Ujj Nath posted a blog post

Welcome to the Circus...See Cars, Elephants and the Wolf Boy!

When automobiles were first introduced into society, people didn’t know what to think. For the most part, early automobiles were reserved for the wealthy, while everyone else continued their transportation needs with the use of horse and carriage. However, people were very curious about this strange new phenomenon of transportation. So curious, in fact, that cars were exhibited not at the…See More
Aug 7, 2018
Ujj Nath's blog post was featured

QR Codes: A Technology Asset or Failure?

Have any of you had success with QR Codes? By some reports they are making a comeback. But, on the other side of the coin, on an episode of Shark Tank late last year, renowned venture investor Chris Sacca commented that QR codes are “the herpes of mobile technology.” Yes, pretty harsh, but his words, not mine! Technology is…See More
Aug 2, 2018
Ujj Nath posted a blog post

QR Codes: A Technology Asset or Failure?

Have any of you had success with QR Codes? By some reports they are making a comeback. But, on the other side of the coin, on an episode of Shark Tank late last year, renowned venture investor Chris Sacca commented that QR codes are “the herpes of mobile technology.” Yes, pretty harsh, but his words, not mine! Technology is…See More
Jul 31, 2018
Ujj Nath posted a blog post

Great Lessons From Historical Mistakes

The automotive industry is changing with self-driving cars, companies such as Uber entering the field and the decline of oil-dependent vehicles.   To that point, I am sure many of you are familiar with the shocking stories and downfalls of three highly successful companies: Blockbuster, Kodak and Xerox. So, what lessons can be learned from these failures that can be applied to…See More
Jul 24, 2018
Ujj Nath posted a blog post

Incentivization & Teamwork: The Keys to Increased Profits

As there are several different departments in dealerships, each with their own goals and targets, it is quite common for inter-departmental fighting to occur – a woe of many a manger. This happens because each department attempts to preserve revenue within their own department – other departments be darned! For example, the used car manager will complain about the cost of reconditioning…See More
Jul 10, 2018
Ujj Nath posted a blog post

Will Amazon Steal Your Tire Sales?

One of the staples for service department is tires, including sales, mounting, balancing and alignments. Tires are a price leader for your dealership and a great way to get customers in, providing you the opportunity for additional service work revenue. Well, what if your customers no longer need to buy tires from your dealership? What if they could simply go on Amazon and buy them…See More
Jun 26, 2018
Ujj Nath posted a video

Why AI Still Requires Humans

In this video blog, Ujj Nath shares why AI will never completely replace humans and why.
Jun 18, 2018
Ujj Nath posted a blog post

How Small Dealers Can Win the War Over Size

If you have been paying attention to industry trends I am sure you have noticed the ever-increasing gap between the size of smaller dealerships and large auto groups. Groups are swallowing up smaller dealers left and right as they continue to grow. Of course, size matters when it comes to many things in the dealership world and the consolidation of the industry will end up primarily…See More
Jun 11, 2018

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
myKaarma
What is your current position within your organization?
CEO
What is your company website?
http://mykaarma.com
What is your Facebook page/URL?
http://https://www.facebook.com/pg/mykaarma
What is your LinkedIn page/URL?
http://https://www.linkedin.com/company/kaarya-kaarma-mykaarma
How did you specifically hear about DealerELITE? If referred, who?
Sara Callahan
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
To help inform and educate the dealerELITE community on the latest trends in communications and technology that will benefit them now and in the future.

Ujj Nath's Videos

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Ujj Nath's Blog

Want More Service Revenue? Make Technician Videos!

Posted on July 19, 2019 at 10:23am 0 Comments

Would you like to hear a ridiculous, unbelievable ROI statement? Well, one luxury brand dealership integrated technician videos into its service processes and, in only seven days, made +$250K in customer pay recommended work revenue. In fact, 80% of all closed repair orders for the week had a technician video sent to the customer.

Why do…

Continue

Why Your Service Department Should Provide Pickup & Delivery

Posted on May 2, 2019 at 10:00am 0 Comments

I have been studying Amazon and unknown to me, they seem to follow the same principle that I promote to dealers. I call it the Circle of Convenience and Trust.

Amazon obsesses about convenience. I am sure some of you suffer from the "brown box syndrome." A brown box arrives on your doorstep every day. Amazon makes it so easy that I…

Continue

Expand Service Department Reach & Volume with Customer Convenience, Transparency & Feedback

Posted on April 3, 2019 at 10:06am 0 Comments

Many businesses focus on improving customer convenience as a means to expand their reach and volume of commerce. It’s not just Internet companies such as Amazon, but some of the most substantial brick and mortar chains, including Wal-Mart, Costco, Best Buy, Office Depot and several major grocery store chains. Adding options that increase customer convenience…

Continue

How to Remove Friction from the Service Drive

Posted on February 21, 2019 at 10:07am 0 Comments

Does your service department software remove friction for your customers but add friction for your staff? Perhaps that is why we see so many software companies come and go in this industry.

 

With today’s transformation from a dealership-centric focus to one that is more customer-centric, technology companies are rapidly developing solutions…

Continue

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