It's one of today's hottest debates: Do you hand the customer off to an F&I manager, or have one employee work with them through the entire process? First Texas Honda does both. Andrea Baker, who piloted the program, will explain what was necessary to make it work and what hurdles had to be overcome. Attend to get first hand insight into one dealership's unusual approach, including pros and cons, that will help chart a path for your own dealership.
First Texas Honda