As 'car people', we have always helped friends and even customers who never bought with their purchases of vehicles from other sources, with the hope that they would give us a shot when the time or our product was right for them - like helping them structure their lease properly to avoid unnecessary expenses.
The same is true of Live Chat - many dealers are committed or locked into a product and may not know how to make the most of it. We are always happy to share our knowledge of 'best practices' that help dealers and managers understand the potential of this revolutionary way to connect with shoppers, rather than have them get a bad taste in their mouth.
Tom LaPointe CarChat24 CHAT EXPERT
www.carchat24.com/ 24/7 Interactive Automotive Dealer Website LIVE CHAT Solutions Hosted or In-House Options – FREE web chat software
Tom has an MBA in Marketing and is an automotive writer and author with more than 15 years experience in virtually every aspect of the retail auto industry. He began working with the internet building websites at Johns Hopkins University in the 90's, and has been a performance leader in nearly every dealer role, from sales and service, to web development and viral marketing.