Tom LaPointe / CarChat24
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  • Dunedin, FL
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VIDEO: 3 minutes of motivational quotes and photos

Started Feb 13, 2013 0 Replies

Something to get you over HUMP DAY :)Tom LaPointe CarChat24Interactive Media Manager / Industry Analyst727-638-0195Tom is an automotive writer and author with more than 15 years experience in…Continue

Tags: inspiration, motivation

 

Tom LaPointe / CarChat24's Page

Latest Activity

Tom LaPointe / CarChat24 posted a blog post

Become live chat star – five points of success

"...you can't just throw it on there and expect it to generate more sales leads or help you sell more cars"When the internet began to commercialize in the late 90's, you could throw up a website with a few nice pictures and you were ahead of the competition. Then you had to add your inventory just to be competitive. The same is true with live chat on your website - you can't just throw it on there and expect it to generate more sales leads…See More
Apr 7
Tom LaPointe / CarChat24 commented on Richard Holland's blog post Why Do Overwhelmed Employees Affect Engagement ?
"Years ago I worked with a research team at Johns Hopkins University that proved work stress created a much higher chance or workplace injuries among medical professionals. It makes sense that this would extend to quality of customer engagement in…"
Mar 26
Tom LaPointe / CarChat24 commented on Danny Benites's blog post Turn a Mistake into a Masterpiece
"LOVE seeing someone do the right thing! AND it starts at the top. If managers see the GM or Owner cheating the factory, why shouldn't they look for opportunities?"
Feb 6
Tom LaPointe / CarChat24 posted a blog post

CarChat24 PRESENTED WITH 2013 DRIVINGSALES DEALER SATISFACTION AWARD

CarChat24 receives its third “Top Rated” Award for Dealer Satisfaction in the Chat Products CategoryPALM HARBOR, Fla. - Jan. 24, 2014 -  CarChat24 - 24/7 Fully Staffed Chat & Advanced Dealer Chat Software is the recipient of a “Top Rated” Chat Product award in the…See More
Jan 24
Tom LaPointe / CarChat24 posted a blog post

Bad weather proves value of hosted website chat on your dealership website

As much of the nation is faced with another massive weather event that threatens to close commerce, many auto dealership staff members are staying home because the doors are shut at the store due to the storm or to care for children who can’t go to closed schools. So if your BDC or sales staff isn't at their desks, are they responding to live chat requests from home?…See More
Jan 21
Tom LaPointe / CarChat24 replied to Jason Barnes's discussion Need Some Help !
"Manny is right. I might recommend be careful with calls after 90 days with non-selling calls due to do not call regs. Find any excuse... Happy new year, auto show or model debut invite, seasonal reminder, invite for free appraisal"
Jan 17
Tom LaPointe / CarChat24 commented on JD Rucker's blog post 6 Personal Profile Picture Types to Help You Represent Your Business
"This is funny"
Jan 17
Tom LaPointe / CarChat24 commented on Fran Taylor's video
Thumbnail

Make big money by Prospecting

"Great point here. Agree with David and others who say sales managers don't know how to prospect themselves. 500 lb phone too heave for them. And on linkedin there is a discussion with a vendor speaking against it as "old school""
Jan 7
Tom LaPointe / CarChat24 posted a blog post

PRESS RELEASE: Jason Good Joins CarChat24 as VP Marketing and Alliances

Palm Harbor, Fla. - ChatLead.com, Inc. / CarChat24, a leader in 24/7 Staffed Auto Dealer Chat Support, and Dealer Chat Software as a Service, announced today the appointment of Jason Good as Vice President of Marketing and Strategic Alliances. Good joins the team in a leadership role and will focus on the continued growth and…See More
Dec 30, 2013
Tom LaPointe / CarChat24 commented on Mike Esposito's blog post Measuring CSI stinks…Let’s talk Loyalty!
"Much wisdom here!"
Dec 27, 2013
Tom LaPointe / CarChat24 commented on MANNY LUNA's blog post Car Lot Lingo~ Your customers don’t know the lingo….so don’t speak it on your website.
"Very very true."
Dec 27, 2013
Tom LaPointe / CarChat24 commented on DealerELITE's page dealerElite's "10 Most Interesting and Innovative Automotive Companies of 2013"
"Congratulations to the winners!"
Dec 27, 2013
Tom LaPointe / CarChat24 commented on MANNY LUNA's blog post Are you Investing in SEO the Warren Buffett Way?
"I like this perspective."
Dec 27, 2013
Stan Sher and Tom LaPointe / CarChat24 are now friends
Dec 15, 2013
Tom LaPointe / CarChat24 commented on Rebecca Ward's blog post Fast and Furious Social Media
"Great suggestions"
Dec 11, 2013
Tom LaPointe / CarChat24 posted a blog post

The holidays are one reason to add third party live chat operators

Making the decision to add live chat to your dealership website can be challenging, deciding to use a hosted service with outside operators can make it even bigger – even if it's only as a backup option. So, why worry about having a hosted live chat service now? Continued below graphic...This fun cartoon above from CarChat24's Facebook Page about the benefits of hosted live…See More
Dec 10, 2013

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
CarChat24
What is your current position within your organization?
Interactive Media Manager
What is your company website?
http://www.CarChat24.com
What is your Facebook page/URL?
http://www.facebook.com/tom.lapointe
What is your LinkedIn page/URL?
http://www.linkedin.com/in/tomlapointe
How did you specifically hear about dealerELITE? If referred, who?
referred by Shereef Moawad
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I am a true 'car guy' at heart. I am an automotive writer and author (MODERN SPORT CARS - Barnes & Noble) with extensive experience in sales, service, and CSI initiatives for dealer groups for well over a decade. My car business experience, as well as a passionate work and leadership ethic sharpened Marine Corps at Johns Hopkins University give me a unique ability to thrive in virtually any situation.

The grandson of an automotive factory worker, I grew up in Michigan near the Motor City and finished high school in Nevada. I spent seven years in the Marine Corps as a writer and editor, winning many awards for photography, writing and editing. In addition to my work with in the auto industry, I am an automotive book author and freelance automotive writer for several publications.

What led me to the auto industry is simply this: I love cars. I have raced stock cars and sports cars and competed in Land Rover off-road competitions in Vermont and Colorado. He has worked as a pit official for the 24 Hours of Daytona and 12 Hours of Sebring, and a pit crewman for Indy car and a Hooters Pro Cup stock car races. He has served as a manager of both sales and service for one the largest luxury car groups in the world.

Tom LaPointe / CarChat24's Blog

Become live chat star – five points of success

Posted on April 7, 2014 at 11:02am 0 Comments

"...you can't just throw it on there and expect it to generate more sales leads or help you sell more cars"

When the internet began to commercialize in the late 90's, you could throw up a website with a few nice pictures and you were ahead of the competition. Then you had to add your inventory just to be competitive. The same is true with live chat on your website - you can't just throw it on there and…

Continue

CarChat24 PRESENTED WITH 2013 DRIVINGSALES DEALER SATISFACTION AWARD

Posted on January 24, 2014 at 11:30am 0 Comments

CarChat24 receives its third “Top Rated” Award for Dealer Satisfaction in the Chat Products Category

PALM HARBOR, Fla. - Jan. 24, 2014 -  CarChat24 - 24/7 Fully Staffed Chat & Advanced…

Continue

Bad weather proves value of hosted website chat on your dealership website

Posted on January 21, 2014 at 7:30am 0 Comments

As much of the nation is faced with another massive weather event that threatens to close commerce, many auto dealership staff members are staying home because the doors are shut at the store due to the storm or to care for children who can’t go to closed schools. So if your BDC or sales staff isn't at their desks, are they responding to…

Continue

PRESS RELEASE: Jason Good Joins CarChat24 as VP Marketing and Alliances

Posted on December 30, 2013 at 2:30pm 0 Comments

Palm Harbor, Fla. - ChatLead.com, Inc. / CarChat24, a leader in 24/7 Staffed Auto Dealer Chat Support, and Dealer Chat Software as a Service, announced today the appointment of Jason Good as Vice President of Marketing and…

Continue

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At 7:27pm on September 19, 2012, David Long said…

Welcome my brother!

 
 
 

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