Ron Rozier
  • Honey Brook, PA
  • United States
  • Thee Process Doctor
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Ron Rozier's Discussions

I want to buy a car, please sell it to me!

Started Mar 27, 2013 0 Replies

     It is spring time and I am on my yearly journey to buy another toy for the summer season. Yes, I do shop around as research, but I sincerely want to buy a car and I have used this opportunity to…Continue

Tags: consultants, sales, training, management, a

Are you still using a rotary phone?

Started Mar 26, 2013 0 Replies

 Do any of you still remember the old Rotary Telephone that you had to stick your finger in the holes to dial the number that you wanted to reach? Well I keep one at my desk to remind me how far we…Continue

Our obligation as a Professional consultant/Trainer.

Started Mar 25, 2013 0 Replies

 It has been very disheartening to go into a dealership and having to go in behind one of the Slick Willie consultants that a dealer hired in hopes of making his dealership a better place to work and…Continue

Address the customer by their name

Started Mar 25, 2013 0 Replies

The following are two emails that I recieved from a dealer, read and see what you find wrong. Now keep in mind that I have gotten two of these type emails and from three different people at the…Continue

 

Ron Rozier's Page

Latest Activity

Ron Rozier replied to Garry House's discussion Who’s at Fault for the Talent Shortage in Automotive Sales?
"Garry, While I agree with all of what you wrote and what others added to the conversation. However a huge problem in hiring and retaining good sales people is that the dealer and the factories refuse to acknowledge who is making them…"
Jun 16, 2016
Elizabeth Leveques left a comment for Ron Rozier
"My name is Elizabeth leveques. Am from paris france . I like your profile, and will love to know more about you and your family, so that we will start communicating. You can contact me through my email, because i just registered in this site newly…"
Jan 16, 2016
Ron Rozier and Garry House are now friends
Nov 4, 2015
Ron Rozier posted a blog post

Hey there Good buddy

I have been in the automotive Management and consultant business for longer than I care to admit. Since I have had the pleasure of being a GM/GSM and consultant to dealers I feel that I have a pretty good idea of how to approach a dealer or GM/GSM if I was trying to sell them something. I have been back managing now for over 2 years and very successful as always. However I am amazed at the total lack of professionalism of vendors calling me daily trying to sell me something. My favorite…See More
Nov 4, 2015
Ron Rozier commented on Alan Ram's video
Thumbnail

RAM ON FIRE - Episode #2

"Fantastic Alan. It is sad that more dealers do not stop and take the time to listen to great facts about selling. Dealers, let me tell you this, if you truly want to make your dealership better, contact Alan. I tell everyone that Alan is the best at…"
Sep 14, 2015
Ron Rozier commented on James A. Ziegler's blog post Is The Road to the Sale Obsolete? by Jim Ziegler
"Thank you for that accurate and well informed article. I am glad to meet someone that feels the same way I do. Most the teckies out there think that I am against technology and I am not, in fact I have always embraced it. However their version of…"
Jun 28, 2015
Ron Rozier commented on Anne Fleming's blog post Top Brands Rated by Women | 2015 US Womens Car Dealership Report
"Good article, but something does not seem right here, if the Lincoln Brand was not even in the running on the shopping index, then how could it be second or in the top five of vehicles purchased by women buyers. Not many consumers male or female…"
Jan 29, 2015
Brian Bennington commented on Ron Rozier's blog post Who Failed who?
"Dear Mr. Michael Baker,  You are one far out dude!  Every time I read a comment by you, I feel my feet gradually leaving the ground.  Believe me, it's an occurrence that, for me, doesn't happen nearly enough. Good health,…"
Jan 14, 2015
Michael Baker commented on Ron Rozier's blog post Who Failed who?
"Discovered early in the GM placement, that went quite well, the DEALER really should stay close in interface with this new Sr investiture for 'improvements'. There is always the 90 probationary period. Dealers, you know it's not a…"
Jan 14, 2015
Brian Bennington commented on Ron Rozier's blog post Who Failed who?
"Excellent Ron!  What a timely interesting idea for a DE post.  As is my rule, I always review the DE bio and website of any fellow member's blog before commenting, but while your bio is here, I couldn't get to your website.…"
Jan 14, 2015
David T. Gould commented on Ron Rozier's blog post Who Failed who?
"Ron, My thoughts... not so fast on blowing out Billy Bob "the main man around town"... why not communicate and keep both? Billy Bob, and volume producers like him, are essential to that owner's dealership's bottom line and hold…"
Jan 14, 2015
Ron Rozier posted a blog post

Who Failed who?

Who failed who?Well it is the first of the year again and there is the normal flood of help wanted ads for GM’s and GSM’s and recruiters looking the next big thing for the same for dealers year after year across the country. The sad thing is that is normally it is the same dealers or dealer groups that are always looking for that certain man or woman that can provide that instant growth and spark that they ( the dealer) has been looking for all of their life. The first question that a dealer or…See More
Jan 11, 2015
Ron Rozier posted a blog post

morale

I am amazed at how many experts there are in the Automotive industry. Now I am being a tad bit sarcastic here so bare with me.For the past 25 years of my automotive career I have been to numerous training seminars and they are almost always a repeat of something someone else said decades ago. However I very seldom read articles about building team morale up. This has been the biggest issue of every dealership that I took over. Yes I changed processes and the way a few things were done, but…See More
Oct 15, 2014
Ron Rozier commented on Tyson Madliger's blog post The Art of Testing Vendors
"Good advice Tyson. The sad thing is that many of these new vendors out there are not in tune to how little time most GM's have this day in the car business and they call day after day, they lie to the receptionist to get you to take the call…"
Jun 26, 2014
Ron Rozier replied to Melissa Lusk's discussion Internet Manager In Request of Advice
"Hi Melissa, I would like to first address the statement that your dealer is crunching numbers and that is typical of a GM or dealer who is in panic mode. Most dealers have the idea that if they have a website and pre-owned vehicles on…"
Feb 8, 2014
Ron Rozier left a comment for Carey Spillert
"Carey, you are on to something though, in the past I worked for dealers that would call me to the side and forbid me to hire female sales personnel. But the truth is that I have always had great success with female sales people. They do learn the…"
Aug 19, 2013

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Thee Process Doctor
What is your current position within your organization?
CEO
What is your company website?
http://theeprocessdoctor.com
How did you specifically hear about DealerELITE? If referred, who?
Linkedin
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I have 25 plus years of experince in dealership management and consulting. I write article and tips on how to make dealers sales processes friendly and professional

Ron Rozier's Blog

Hey there Good buddy

Posted on November 4, 2015 at 9:45pm 0 Comments

I have been in the automotive Management and consultant business for longer than I care to admit. Since I have had the pleasure of being a GM/GSM and consultant to dealers I feel that I have a pretty good idea of how to approach a dealer or GM/GSM if I was trying to sell them something. I have been back managing now for over 2 years and very successful as always. However I am amazed at the total lack of professionalism of vendors calling me daily trying to sell me something. My favorite…

Continue

Who Failed who?

Posted on January 11, 2015 at 12:44pm 4 Comments

Who failed who?

Well it is the first of the year again and there is the normal flood of help wanted ads for GM’s and GSM’s and recruiters looking the next big thing for the same for dealers year after year across the country. The sad thing is that is normally it is the same dealers or dealer groups that are always looking for that certain man or woman that can…

Continue

morale

Posted on October 15, 2014 at 6:11pm 0 Comments

I am amazed at how many experts there are in the Automotive industry. Now I am being a tad bit sarcastic here so bare with me.

For the past 25 years of my automotive career I have been to numerous training seminars and they are almost always a repeat of something someone else said decades ago. However I very seldom read articles about building team morale up. This has been the biggest issue of every dealership that I took over. Yes I changed processes and the way a few things were…

Continue

Be a professional specialist and not a “Jack of all Trades”

Posted on March 28, 2013 at 11:03am 0 Comments

Be a professional specialist and not a “Jack of all Trades”

   My father was a farmer and contractor and was very good at both. But the one piece of advice that he gave me was when you had something important that you had to hire someone else to do, be sure that you hire a professional their field and not some “Jack of all Trades” because it will cost you less in the long run to hire a professional, someone that knows what they are doing rather than to hire someone that just  thinks…

Continue

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At 11:53am on January 16, 2016, Elizabeth Leveques said…

My name is Elizabeth leveques. Am from paris france . I like your profile, and will love to know more about you and your family, so that we will start communicating. You can contact me through my email, because i just registered in this site newly and i don't think that i will be logging in here always, but i do check my mailbox always.here is my email(elizabethleveques@hotmail.com) I will be waiting to hear from you soon. Take care.

 
 
 

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