Garry House
  • Male
  • Jupiter, FL
  • United States
  • Garry House and Associates Co.
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Garry House's Friends

  • Greg Johnson
  • Michael Hirschfield
  • Dennis Gregg
  • Doug Barbour
  • Bob Sloan
  • Alan Ram
  • Carol
  • Mike Elliott
  • Pete Pappelis
  • Russell Grant
  • Ron Rozier
  • Steve Richards
  • Allan Ledford
  • Robin Chappell
  • Bridget Everett

Garry House's Discussions

Confirm and Cultivate Your HVA

Started Aug 17 0 Replies

Your Highest-Value Activity (HVA) will drive your greatest incremental profit! And most retail automotive management professionals acknowledge that the largest potential profit improvement can be…Continue

Setting Employee Expectations

Started Jul 25 0 Replies

On my new web site at, under the “Develop Your SELF” menu tab, I discuss how to achieve a Culture of Accountability. One of the most important…Continue

More on Accountability Management

Started Jun 7 0 Replies

Accountability management involves making sure that everyone in your dealership is held responsible for both the behavior and performance that you have outlined as non-negotiable. The first step is…Continue

Follow-Up on Jump-Starting 2017

Started this discussion. Last reply by DealerELITE Mar 31. 1 Reply

In my message of December 28, 2016, I suggested that you immediately focus on what you might most wish to accomplish in the first 75 days, or the earliest 20%, of 2017. If you decided not to follow…Continue


Garry House's Page

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
Garry House and Associates Co.
What is your current position within your organization?
President - Owner
What is your company website?
What is your Facebook page/URL?
What is your LinkedIn page/URL?
How did you specifically hear about DealerELITE? If referred, who?
Chris Seraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I have been a retail automotive industry professional since 1965, and I'm still learning as much about the business as I'm teaching.

Garry House's Blog

And then the GM said, “We used to do that!”

Posted on June 29, 2017 at 10:13am 0 Comments

It was in late 1987, and I was conducting an in-dealership workshop focused on Financial and Operational Planning and Controls. I was describing an F&I process that I had recommended to increase service contract penetration, when the general manager said, “We used to do that.” In response to his statement, I asked, “Did it work?” “Absolutely,” he answered. I was tempted to say, “Then why did you stop doing it?”, but I was new to the consulting business and didn’t want to risk offending…


Will Activity-Based Compensation Work for You?

Posted on March 20, 2015 at 2:31pm 12 Comments


You cannot manage results; you can only manage activities. When activities are habitually performed and flawlessly executed, the results take care of themselves!

Sound activity-management requires that you do the…


Are Sales Pay Plans on Your Mind?

Posted on January 30, 2015 at 12:52pm 2 Comments

A majority of us in the dealership consulting community, together with many client-dealers to whom we provide services, have long recognized a need for changes in salesperson compensation plans. The traditional plans which have been employed over the last several decades no longer effectively match the operating strategies being implemented in many dealerships today, particularly in those stores that are committed to “market-based pricing” their new and used vehicles on the Internet. This…


It’s Your Choice to Change!

Posted on January 9, 2015 at 11:54am 0 Comments

On December 31st, noted marketing consultant Dan Kennedy published an article titled “Change is a Matter of Choice.” He began his message by stating that now is the time when millions of people make utterly empty New Year’s resolutions. He went on to say, “the truth is, most are empty of resolve all year long,” and although I hate saying it, this phenomenon is far more prevalent than it should be within our great community of retail automobile dealers.

Way too many…


Comment Wall (5 comments)

You need to be a member of to add comments!


At 2:29pm on October 8, 2014, Bob Sloan said…

please forward your new phone number - will touch base either later this week or next when I get back from out of town.



At 4:43pm on March 17, 2011, Keith Shetterly said…
Hi Garry!  Thanks for adding me as a friend.  Have we met?  You look very familiar.  Did you used to do the 20-Group briefings for DeMontrond in Houston?
At 4:02pm on March 17, 2011, Adrian Rudik said…
Gary House rocks!
At 3:59pm on March 17, 2011, Donald E. Braemer said…


    Thanks, you are also a mentor and a leader that I look up to.

                                              Don Braemer

At 12:24pm on March 1, 2011, Stan Sher said…
Thanks for connecting.


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Blog Posts

Hitting Reserve Fuel: Why It’s a Bad Idea

Posted by Andrew Conallen on October 20, 2017 at 4:38pm 0 Comments

If you haven’t found yourself puttering to a standstill with the Reserve Fuel icon lit up, you’re either very conscientious, or you haven’t been driving all that long. Occasionally running out of gas is one thing, but regularly hitting your…


The technician shortage for dealerships is real.

Posted by Rob Gehring on October 19, 2017 at 12:30pm 0 Comments

On November 1st I will be…


The World of Podracing Brought to Life

Posted by Samuel on October 19, 2017 at 11:18am 0 Comments

The world of Star Wars was brought to life through the genius of George Lucas 40 years ago and it has garnered new fans with every generation. The most realistic part of the Star Wars universe in comparison to life on Earth would…


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