Garry House
  • Male
  • Jupiter, FL
  • United States
  • Garry House and Associates Co.
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Garry House's Discussions

8 Typical Dealership Management Shortcomings

Started Nov 20 0 Replies

               ► Organizational Design                           ► Compensation Planning        ► Employer Branding                                ► Hiring and Onboarding        ► Communicating…Continue

Confirm and Cultivate Your HVA

Started Aug 17 0 Replies

Your Highest-Value Activity (HVA) will drive your greatest incremental profit! And most retail automotive management professionals acknowledge that the largest potential profit improvement can be…Continue

Setting Employee Expectations

Started Jul 25 0 Replies

On my new web site at, under the “Develop Your SELF” menu tab, I discuss how to achieve a Culture of Accountability. One of the most important…Continue

More on Accountability Management

Started Jun 7 0 Replies

Accountability management involves making sure that everyone in your dealership is held responsible for both the behavior and performance that you have outlined as non-negotiable. The first step is…Continue


Garry House's Page

Latest Activity

Garry House posted a discussion

8 Typical Dealership Management Shortcomings

               ► Organizational Design                           ► Compensation Planning        ► Employer Branding                                ► Hiring and Onboarding        ► Communicating Expectations                ► Performance Management        ► Career Path Planning                            ► Leadership DevelopmentThese are the core elements of the consultancy in which Garry House & Associates specializes today. Woven together, these eight components represent the foundation of…See More
Nov 20

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
Garry House and Associates Co.
What is your current position within your organization?
President - Owner
What is your company website?
What is your Facebook page/URL?
What is your LinkedIn page/URL?
How did you specifically hear about DealerELITE? If referred, who?
Chris Seraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I have been a retail automotive industry professional since 1965, and I'm still learning as much about the business as I'm teaching.

Garry House's Blog

And then the GM said, “We used to do that!”

Posted on June 29, 2017 at 10:13am 0 Comments

It was in late 1987, and I was conducting an in-dealership workshop focused on Financial and Operational Planning and Controls. I was describing an F&I process that I had recommended to increase service contract penetration, when the general manager said, “We used to do that.” In response to his statement, I asked, “Did it work?” “Absolutely,” he answered. I was tempted to say, “Then why did you stop doing it?”, but I was new to the consulting business and didn’t want to risk offending…


Will Activity-Based Compensation Work for You?

Posted on March 20, 2015 at 2:31pm 12 Comments


You cannot manage results; you can only manage activities. When activities are habitually performed and flawlessly executed, the results take care of themselves!

Sound activity-management requires that you do the…


Are Sales Pay Plans on Your Mind?

Posted on January 30, 2015 at 12:52pm 2 Comments

A majority of us in the dealership consulting community, together with many client-dealers to whom we provide services, have long recognized a need for changes in salesperson compensation plans. The traditional plans which have been employed over the last several decades no longer effectively match the operating strategies being implemented in many dealerships today, particularly in those stores that are committed to “market-based pricing” their new and used vehicles on the Internet. This…


It’s Your Choice to Change!

Posted on January 9, 2015 at 11:54am 0 Comments

On December 31st, noted marketing consultant Dan Kennedy published an article titled “Change is a Matter of Choice.” He began his message by stating that now is the time when millions of people make utterly empty New Year’s resolutions. He went on to say, “the truth is, most are empty of resolve all year long,” and although I hate saying it, this phenomenon is far more prevalent than it should be within our great community of retail automobile dealers.

Way too many…


Comment Wall (5 comments)

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At 2:29pm on October 8, 2014, Bob Sloan said…

please forward your new phone number - will touch base either later this week or next when I get back from out of town.



At 4:43pm on March 17, 2011, Keith Shetterly said…
Hi Garry!  Thanks for adding me as a friend.  Have we met?  You look very familiar.  Did you used to do the 20-Group briefings for DeMontrond in Houston?
At 4:02pm on March 17, 2011, Adrian Rudik said…
Gary House rocks!
At 3:59pm on March 17, 2011, Donald E. Braemer said…


    Thanks, you are also a mentor and a leader that I look up to.

                                              Don Braemer

At 12:24pm on March 1, 2011, Stan Sher said…
Thanks for connecting.


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Blog Posts

How To Save Money On Auto Repairs

Posted by Simon Hopes on December 16, 2017 at 7:30am 0 Comments

Owing a car is great, but this feeling will fade when you are faced with the high costs of auto repairs.  Fortunately, there are a number of ways that can help you save money on these repairs.  These tips will ensure that the repairs are…


Friday 2-Minute Warning

Posted by Dave Anderson on December 15, 2017 at 3:56pm 0 Comments

Don't miss today's first Friday 2-Minute Warning on The Game Changer Life Podcast! This fast-paced 2 minutes of inspiration will help you finish your week strong & head into the weekend ready to tackle anything that comes your way. Get every…


Why dealerships must use texting in 2018

Posted by Thomas F. Jung on December 15, 2017 at 6:58am 0 Comments

Customer satisfaction is one of…


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