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Garry House
  • Male
  • Jupiter, FL
  • United States
  • Garry House and Associates Co.
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Garry House's Discussions

Minor Service Department Re-Org Produces 30%+ Fixed NPI

Started May 7 0 Replies

Several years ago, when I was employed by NCM Associates as their Senior Retail Operations Consultant, I was fortunate to secure an engagement with a very pro-active dealership in the Midwest for a…Continue

Would Sales Teams Make Sense at Your Dealership?

Started Apr 21 0 Replies

Over the course of my 28-year career as a dealership consultant and trainer, my clients have sometimes asked, “Should I consider employing the team concept in my Sales Department, similar to that…Continue

Why Should We Incentivize Behavior?

Started this discussion. Last reply by steven chessin Dec 3, 2014. 9 Replies

In the retail automotive business the traditional sales compensation plans have been developed to incentivize results. But we know that, if our salespeople habitually perform and flawlessly execute…Continue

Tags: Compensation

 

Garry House's Page

Latest Activity

Garry House's blog post was featured

It’s Your Choice to Change!

On December 31st, noted marketing consultant Dan Kennedy published an article titled “Change is a Matter of Choice.” He began his message by stating that now is the time when millions of people make utterly empty New Year’s resolutions. He went on to say, “the truth is, most are empty of resolve all year long,” and although I hate saying it, this phenomenon is far more prevalent than it should be within our great community of retail automobile dealers.Way too many dealers carry the same…See More
May 16
Garry House was featured
May 16
Garry House's discussion was featured

Minor Service Department Re-Org Produces 30%+ Fixed NPI

Several years ago, when I was employed by NCM Associates as their Senior Retail Operations Consultant, I was fortunate to secure an engagement with a very pro-active dealership in the Midwest for a Fixed Operations Net Profit Improvement (NPI) project. In line with my policy of client confidentiality, I will refer to this store as Central City Imports, as I share this case study with you. Although the Service and Parts Departments were relatively profitable and experiencing healthy increases in…See More
May 16
Garry House posted a discussion

Minor Service Department Re-Org Produces 30%+ Fixed NPI

Several years ago, when I was employed by NCM Associates as their Senior Retail Operations Consultant, I was fortunate to secure an engagement with a very pro-active dealership in the Midwest for a Fixed Operations Net Profit Improvement (NPI) project. In line with my policy of client confidentiality, I will refer to this store as Central City Imports, as I share this case study with you. Although the Service and Parts Departments were relatively profitable and experiencing healthy increases in…See More
May 7
Garry House's blog post was featured

It’s Your Choice to Change!

On December 31st, noted marketing consultant Dan Kennedy published an article titled “Change is a Matter of Choice.” He began his message by stating that now is the time when millions of people make utterly empty New Year’s resolutions. He went on to say, “the truth is, most are empty of resolve all year long,” and although I hate saying it, this phenomenon is far more prevalent than it should be within our great community of retail automobile dealers.Way too many dealers carry the same…See More
Apr 23
Garry House was featured
Apr 23
Garry House's discussion was featured

Would Sales Teams Make Sense at Your Dealership?

Over the course of my 28-year career as a dealership consultant and trainer, my clients have sometimes asked, “Should I consider employing the team concept in my Sales Department, similar to that which I have in my Service Department?” As usual, I was ready with my quick response: “Absolutely! Would you like me to show you how?” It appears that today’s continually changing retail automotive industry may now be regarding the sales team concept as a “next practice,” even though it has never…See More
Apr 23
Garry House posted a discussion

Would Sales Teams Make Sense at Your Dealership?

Over the course of my 28-year career as a dealership consultant and trainer, my clients have sometimes asked, “Should I consider employing the team concept in my Sales Department, similar to that which I have in my Service Department?” As usual, I was ready with my quick response: “Absolutely! Would you like me to show you how?” It appears that today’s continually changing retail automotive industry may now be regarding the sales team concept as a “next practice,” even though it has never…See More
Apr 21
Garry House commented on Steve Stauning's blog post 5 Simple Rules… for Eliminating Skating Forever
"Great post, Steve!"
Apr 16
Garry House was featured
Mar 28
Garry House's blog post was featured

Will Activity-Based Compensation Work for You?

Salesperson%20Activities%20Tracker_v2.pdfYou cannot manage results; you can only manage activities. When activities are habitually performed and flawlessly executed, the results take care of themselves!Sound activity-management requires that you do the following:Develop, document, and implement the…See More
Mar 28
Garry House and Michael Antzas are now friends
Mar 28
Garry House and Greg Johnson are now friends
Mar 26
steven chessin commented on Garry House's blog post Will Activity-Based Compensation Work for You?
" Don't BS me.  The Internet is just another way to get people in, nothing more.  Brian - Thanks for the perspective. I can address it. Hope it doesn't bore you.  A targeted BDC follow-up campaign of previously failed…"
Mar 23
Brian Bennington commented on Garry House's blog post Will Activity-Based Compensation Work for You?
"Sorry Garry, but I want to respond to Steven's comments to me.  Steven,  Because of your past comments on various posts, you've convinced me of one thing.  While you and I both love this business, it's for different…"
Mar 23
steven chessin commented on Garry House's blog post Will Activity-Based Compensation Work for You?
"Thanks Brian -  For me its all about the 2 steps Gary wrote about so well here. Numbers 4 & 5. Yes- there are some sales where salesmen can-and-do generate and process their own opportunities to do business.Years ago that defined what they…"
Mar 23

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
Garry House and Associates Co.
What is your current position within your organization?
President - Owner
What is your company website?
http://garryhouse.com
What is your Facebook page/URL?
http://facebook.com/garry.house
What is your LinkedIn page/URL?
http://www.linkedin.com/in/garryhouse
How did you specifically hear about dealerELITE? If referred, who?
Chris Seraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I have been a retail automotive industry professional since 1965, and I'm still learning as much about the business as I'm teaching.

Garry House's Blog

Will Activity-Based Compensation Work for You?

Posted on March 20, 2015 at 2:31pm 12 Comments

Salesperson%20Activities%20Tracker_v2.pdf

You cannot manage results; you can only manage activities. When activities are habitually performed and flawlessly executed, the results take care of themselves!

Sound activity-management requires that you do the…

Continue

Are Sales Pay Plans on Your Mind?

Posted on January 30, 2015 at 12:52pm 2 Comments

A majority of us in the dealership consulting community, together with many client-dealers to whom we provide services, have long recognized a need for changes in salesperson compensation plans. The traditional plans which have been employed over the last several decades no longer effectively match the operating strategies being implemented in many dealerships today, particularly in those stores that are committed to “market-based pricing” their new and used vehicles on the Internet. This…

Continue

It’s Your Choice to Change!

Posted on January 9, 2015 at 11:54am 0 Comments

On December 31st, noted marketing consultant Dan Kennedy published an article titled “Change is a Matter of Choice.” He began his message by stating that now is the time when millions of people make utterly empty New Year’s resolutions. He went on to say, “the truth is, most are empty of resolve all year long,” and although I hate saying it, this phenomenon is far more prevalent than it should be within our great community of retail automobile dealers.

Way too many…

Continue

Are Win-Win-Wins Possible in the Dealership World?

Posted on September 25, 2014 at 10:30am 0 Comments

This article was written by Robin Cunningham and was originally published on the NCM Institute Up to Speed blog

thumbs up

Is it just me, or does it seem like so much of what we take for granted in life is a zero-sum game?…

Continue

Comment Wall (5 comments)

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At 2:29pm on October 8, 2014, Bob Sloan said…

please forward your new phone number - will touch base either later this week or next when I get back from out of town.

 

Bob

At 4:43pm on March 17, 2011, Keith Shetterly said…
Hi Garry!  Thanks for adding me as a friend.  Have we met?  You look very familiar.  Did you used to do the 20-Group briefings for DeMontrond in Houston?
At 4:02pm on March 17, 2011, Adrian Rudik said…
Gary House rocks!
At 3:59pm on March 17, 2011, Donald E. Braemer said…

Gary

    Thanks, you are also a mentor and a leader that I look up to.

                                              Don Braemer

At 12:24pm on March 1, 2011, Stan Sher said…
Thanks for connecting.
 
 
 

Blog Posts

Take the How-To Challenge

Posted by Paul Potratz on May 22, 2015 at 4:24pm 0 Comments

There are over a million instructional videos online, and 70% of them contain "How To..." in the title. This week, Samantha explains why its so important to have instructional "How-To" videos on your website.

Also take the "How-To"…

Continue

Good Failure and Bad Failure, Part II

Posted by Robin Cunnigham on May 21, 2015 at 7:28pm 0 Comments

failure and success

I recently wrote a blog for NCM, Up to Speed, titled: There is Good Failure and Bad Failure. That idea had been floating around in my…

Continue

Why Technicians and Service Advisors Need Marriage Counseling

Posted by Richard Holland on May 21, 2015 at 8:45am 0 Comments

Life in the retail automotive industry is taxing. Managers and…

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The best celebrity weddings of 2014

Posted by Diyana on May 21, 2015 at 5:03am 0 Comments

Who doesn't get excited about organising their big day? Whether you spend years planning the event, or arrange everything in just a matter of weeks, every wedding is as unique as the bride and…

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