Angela Mancuso
  • Female
  • Shawnee, KS
  • United States
  • AutoAlert
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Which best describes you?
Vendor Partner
What company do you work for (or own)?
What is your current position within your organization?
Dealer Services Manager
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I can offer a different perspective and outlook to the community using what I learn from my current clients.

Angela Mancuso's Blog

Is Your Dealership Beholden to the Books Part 2

Posted on May 12, 2017 at 10:30am 0 Comments

Book Values and Your Customer

How much money would you have if you got a dime every time you heard this phrase from a customer; “KBB says my vehicles is worth more than you are giving me.” How you respond next can make or break a sale…but if your dealership is beholden to book values, you are now in the unfavorable position of having to justify your price, against a price your customer trusts. (I’m going to go ahead and assume we are all clear on the problem of…


Is Your Dealership Beholden to the Books

Posted on May 10, 2017 at 10:00am 0 Comments

Book Values Matter, But…

I first want to start off by saying that I understand certain book values are a vital part of your business.  Depending on what part of the country you live in, getting a loan approved on a car is not possible without having an accurate NADA or KBB book-out within the finance packet sent to the bank for funding.

With that being said, dealers I’ve spoken with have become too beholden to their book value…


How much Time are You Wasting Researching Your Inventory

Posted on February 21, 2017 at 10:39am 0 Comments

Based on our research, the average Internet Manager, Inventory Manager, Sales Manager, GSM, and or GM spend an hour a day checking out the competition. Sure, an hour a day doesn’t seem to be too long when it comes to understanding the current market place, but what if you have 3 sales managers, 1 Internet Manager, 1 inventory manager, 1 GSM, and 1 GM, you can see the amount of time that is spent each day adds up.

Also, you must consider the amount of information you can truly find by…


People and the Road to Dealership Profitability

Posted on February 16, 2017 at 1:08pm 2 Comments

My Company Recently launched a blog, here is an article one of my partners wrote. (Link is at the bottom)

Your People are the Lynchpins of Your Dealership

Leaving the most crucial aspect of your business for last was not by accident. Your people are the lynchpins of your dealership. You can focus on product and process all day, but people make or break the success of your business.

Throughout my career I've had the fortune to observe hundreds of dealerships, large and…


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