Ujj Nath
  • Signal Hill, CA
  • United States
  • myKaarma
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Ujj Nath posted a blog post

Mobile-First: - The Only Way to Talk to Your Customers

I was getting ready to write a blog about "Mobile-First," because I had a hunch that mobile phones are everywhere. Well, I cannot claim it is a hunch any longer because when you look around everybody has a mobile phone and more specifically a smartphone. So, I started doing some research and the data blew me away. Between the ages of 19 and 49, 94% of this population in…See More
Sep 15
Ujj Nath posted a blog post

Shut Down the Chat Boxes on your Website

Today's EnvironmentDo you ever get fed up with the chatbots that keep appearing on websites even after you have shut them down?  Well, many websites could use some chatbot best practices! That is just one of several things I find that need to be fixed on dealer websites to improve the consumer experience. I don't know how many of you have gone and tried to navigate your dealer website. In many cases it is confusing and an absolute nightmare. It is important to realize that most consumers now…See More
Aug 20
Ujj Nath posted a blog post

Don't Ask Me Too Many Questions When I Schedule An Appointment For Dealer Service

Today's environment:Sometimes when I look at an auto dealer website I sit back, scratch my head, and wonder if they have ever scheduled an appointment for dealer service on their website? Not to mention all the bots that pop, and all the flashing offers! It is the farthest from the basic tenets of what makes anything usable today on the internet: convenience and…See More
Jul 20
Ujj Nath posted a blog post

myKaarma Launches Service Cart, Almost Doubles Service Recommendation Approvals at Pilot Auto Dealerships

Long Beach, CA —January 31, 2020 — myKaarma, the leading communications and payments software provider for automotive dealer service departments, today announced the launch of Service Cart. The mobile repair recommendation tool is designed to improve customer transparency and convenience by enabling instant approval and feedback from the customer. This results in higher retention, shorter authorization times, a significant lift in repair recommendation…See More
Feb 3
Ujj Nath posted a blog post

Want More Service Revenue? Make Technician Videos!

Would you like to hear a ridiculous, unbelievable ROI statement? Well, one luxury brand dealership integrated technician videos into its service processes and, in only seven days, made +$250K in customer pay recommended work revenue. In fact, 80% of all closed repair orders for the week had a technician video sent to the customer.Why do technician videos work?They create…See More
Jul 19, 2019
Ujj Nath posted a blog post

Why Your Service Department Should Provide Pickup & Delivery

I have been studying Amazon and unknown to me, they seem to follow the same principle that I promote to dealers. I call it the Circle of Convenience and Trust.Amazon obsesses about convenience. I am sure some of you suffer from the "brown box syndrome." A brown box arrives on your doorstep every day. Amazon makes it so easy that I sometimes order something in between two…See More
May 2, 2019

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
myKaarma
What is your current position within your organization?
CEO
What is your company website?
http://mykaarma.com
What is your Facebook page/URL?
http://https://www.facebook.com/pg/mykaarma
What is your LinkedIn page/URL?
http://https://www.linkedin.com/company/kaarya-kaarma-mykaarma
How did you specifically hear about DealerELITE? If referred, who?
Sara Callahan
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
To help inform and educate the dealerELITE community on the latest trends in communications and technology that will benefit them now and in the future.

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Ujj Nath's Blog

Mobile-First: - The Only Way to Talk to Your Customers

Posted on September 15, 2020 at 10:00am 0 Comments

I was getting ready to write a blog about "Mobile-First," because I had a hunch that mobile phones are everywhere. Well, I cannot claim it is a hunch any longer because when you look around everybody has a mobile phone and more specifically a smartphone. So, I started doing some research and the data blew me away. Between the ages of 19 and 49, 94% of this…

Continue

Shut Down the Chat Boxes on your Website

Posted on August 20, 2020 at 10:42am 0 Comments

Today's Environment

Do you ever get fed up with the chatbots that keep appearing on websites even after you have shut them down?  Well, many websites could use some chatbot best practices! That is just one of several things I find that need to be fixed on dealer websites to improve the consumer experience.

 

I don't know how many of you have gone and tried to navigate your dealer website. In many cases it is confusing and an absolute nightmare. It is…

Continue

Don't Ask Me Too Many Questions When I Schedule An Appointment For Dealer Service

Posted on July 20, 2020 at 12:00pm 0 Comments

Today's environment:

Sometimes when I look at an auto dealer website I sit back, scratch my head, and wonder if they have ever scheduled an appointment for dealer service on their website? Not to mention all the bots that pop, and all the flashing offers! It is the farthest from the basic tenets of what makes anything usable today on…

Continue

myKaarma Launches Service Cart, Almost Doubles Service Recommendation Approvals at Pilot Auto Dealerships

Posted on February 3, 2020 at 8:10am 0 Comments

Long Beach, CAJanuary 31, 2020 — myKaarma, the leading communications and payments software provider for automotive dealer service departments, today announced the launch of Service Cart. The mobile repair recommendation tool is designed to improve customer transparency and convenience by enabling instant approval and feedback from the customer. This results in higher retention, shorter authorization times, a significant…

Continue

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