Let’s start with the basics: resilience is your ability to bounce back when life or work knocks you down. It’s like being a rubber band—you stretch, you bend, but you don’t break.



Everyone faces tough times. Maybe it’s missing out on a sale, dealing with an unhappy…

How effective are you at interiewing?



✔️ Cultural effectiveness starts with the hiring process.



✔️ Typically, in most dealerships, hiring is conducted based on immediate need, whereas recruiting should always be an ongoing process.



✔️ When hiring is done out of desperation, people are hired who would not necessarily be considered during…

I am excited to announce the launch of DealerCulture.com. This website is designed to share the experiences, insights and strategies that have shaped my career and guide dealership managers to enhance their leadership skills, cultivate strong team dynamics, and build lasting success.