Every week I read another article predicting how AI will change the dealership workplace.

While there is no doubt that AI can analyze data in seconds, write reports, summarize meetings, answer customer questions, and automate tasks that once consumed hours of our day.

But amid all the excitement about technology, I believe many…

After interviewing hundreds of candidates throughout my career, I've learned one important lesson:



Resumes tell you where someone has been. Conversations tell you where they're capable of going.



Instead of spending 45 minutes verifying a résumé, I've spent that time discovering the person.



I always wanted to know:



• What is their "Why"?

• How do they…