Crystal Hartwell's Blog (556)

Stephanie Thompson Joins PERQ as Vice President of Client Success

Thompson will put nearly 15 years in sales and client success experience to work building a world-class customer experience for all PERQ clients

 

Indianapolis, IN – March 6, 2018 - PERQ, experts in online consumer engagement and behavior, today announced that Stephanie Thompson has joined the company as Vice President of Client Success. Thompson will lead a broad initiative to refine and expand client onboarding, data reporting and lifecycle processes across…

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Added by Crystal Hartwell on March 6, 2018 at 11:11am — No Comments

SpringboardAuto Expands Corporate Headquarters to Accommodate Growth

Innovative automotive fintech company moves to new 12,000 sq. ft. offices in Irvine’s Discovery Business Center; employee base set to double in 2018 as number of funded loans triples year over year

IRVINE, CALIF. - FEBRUARY 22, 2018​​​​​​​ - SpringboardAuto, an auto fintech company revolutionizing the car financing and buying experience, has moved its corporate headquarters to…

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Added by Crystal Hartwell on February 22, 2018 at 10:36am — No Comments

100,000 Digital License Plates from Reviver Auto to Hit Roads in 2018

 

Galpin Ford first to sell RPlate in California; RConnect cloud platform launches, makes registration renewals and personalization easy to implement

 

Detroit, MI – January 16, 2018Reviver Auto, creator of the world’s first digital license plate, today announced that 100,000 RPlate Pros will hit roads in 2018 and Galpin Ford, the number one Ford dealer in the world, is among…

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Added by Crystal Hartwell on January 16, 2018 at 1:11pm — No Comments

Reviver Auto Closes $11.1 Million Finance Round to Expand Footprint of World’s First Digital License Plate

 

Finance round led by Australian-based ACK Group; former Emotient CEO, Ken Denman, and former R.L. Polk CEO, Stephen Polk, join Board of Directors

 

Foster City, CA – January 10, 2018Reviver Auto, creator of the RPlate, the world’s first digital license plate, has closed an $11.1 million funding round led by Australian-based ACK Group, with participation from WRV and a…

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Added by Crystal Hartwell on January 10, 2018 at 1:14pm — No Comments

Consumer Perception of Dealerships Improves Significantly when Financing is Completed Online

New data from SpringboardAuto reveals that consumer likelihood to provide the dealer a 5-star rating increases by 133% and the percentage stating they would return to the dealer for future service visits nearly doubles when financing is completed online; 86% surveyed prefer to finance online before going to dealership

 

Irvine, CA –…

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Added by Crystal Hartwell on January 9, 2018 at 9:47am — No Comments

Dealership Transaction Values at Record Levels as Sellers Continue to Flock to Market, according to The Blue Sky Report® released by Kerrigan Advisors

 

 

Buy/Sell market remains highly active as concerns about disruptive technology drive dealers to sell; over 200 transactions projected to close in 2017

 

Irvine, CA –November 28, 2017 – The auto dealership Buy/Sell market is poised for its most active year ever, with over 200 transaction closings projected for 2017, according to…

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Added by Crystal Hartwell on November 28, 2017 at 9:30am — No Comments

Dealership Websites That Engage vs. “Trap’ Can Double Closing Rates

New research from PERQ tracks the behavior of thousands of consumers on dealership websites, revealing that consumers are more likely to purchase if offered a guided online experience, versus one that simply seeks to ‘capture’ a lead – all of which results in an increase in conversion and gross profit

 

Indianapolis, IN – November 14, 2017 – New research on active online car shoppers offers compelling evidence that dealers should focus…

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Added by Crystal Hartwell on November 14, 2017 at 9:36am — No Comments

Kerrigan Advisors Represents Puente Hills Chevrolet in Sale to Pendragon PLC

Family owned and operated since World War II, Puente Hills Chevrolet changes hands with the retirement of co-owners Tom Hoffman and Gary Campbell; Pendragon’s first US acquisition since the early 2000s.

 

Irvine, CA, October 31, 2017 – Kerrigan Advisors, the leading sell-side advisory firm to auto dealers in the US, represented and advised Tom Hoffman and Gary Campbell, co-owners of Puente Hills Chevrolet, in their…

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Added by Crystal Hartwell on October 31, 2017 at 10:14am — No Comments

New Report: Auto Dealers Consider Themselves Progressive/Willing to Adopt Digital Retailing, But Actual Digital Adoption Lags

eLEND Solutions Digital Retailing Survey reveals disconnects between what dealers say and what they do regarding digital retailing.  And there is confusion about what digital retailing actually is: majority define it as posting inventory online.

Foothill Ranch, CA –October 25, 2017 – A new auto dealership survey from eLEND Solutions offers a good news/bad news scenario for the future of…

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Added by Crystal Hartwell on October 25, 2017 at 1:10pm — No Comments

PERQ Eliminates “Lead Traps” on Dealer Websites; Launches Upgrade to its Online Guided Shopping Platform

 

Enhancements, including optimized assessments, an interactive calculator, and a new welcome guide, enable dealers to better meet the expectations of today’s “expert researcher” through a completely connected shopping experience

 

Las Vegas, NV – …

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Added by Crystal Hartwell on October 23, 2017 at 12:12pm — No Comments

PERQ Joins CDK Global Partner Program

Specialists in online guided shopping and consumer engagement to participate in largest third-party partner program in the industry

Indianapolis, IN – October 19, 2017 – …

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Added by Crystal Hartwell on October 19, 2017 at 9:52am — No Comments

Car Buyers Prefer Texting Over Phone Calls for Dealer Communication, According to a Myth-Busting Report from PERQ

Based on the behavior of thousands of consumers on dealership websites, PERQ’s Car Buyer Insights Report upends preconceived assumptions, including finding that the majority are NOT in the BUY PHASE and that PHONE CALLS are their LEAST DESIRED method of contact

Indianapolis, IN – October 3, 2017 - New data from thousands of consumer profiles studied by …

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Added by Crystal Hartwell on October 3, 2017 at 10:27am — No Comments

AutoBuy Expands to 8 Locations: Adesa and Manheim Partnerships Increase AutoBuy Inventory Stream to Nation’s Auto Dealers



New Florida locations open inside Adesa Auction in Sanford and Manheim in Orlando increasing buy/sell volume by over 40%; unique remarketing model brings private seller inventory direct to dealers via auction houses



West Palm Beach, Florida – October 3, 2017 – …

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Added by Crystal Hartwell on October 3, 2017 at 10:19am — No Comments

SpringboardAuto Expands to 22 States as Dealer and Consumer Demand Shape the Car Buying & Selling Experience

Led by Jim Landy, one of the industry’s leading authorities on auto finance, SpringboardAuto’s proprietary technology is now available in 22 states

Irvine, CA – September 26, 2017 – …

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Added by Crystal Hartwell on September 26, 2017 at 9:42am — No Comments

Gubagoo Adds Live Video Streaming to its Omni-Channel Communication Platform



Automotive dealership staff can stream live video during a chat or SMS conversation, improving customer engagement and reducing decision-making time.

Las Vegas, Nevada– September 19, 2017 – …

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Added by Crystal Hartwell on September 19, 2017 at 11:05am — No Comments

Gubagoo Adds Credit Check Capability to Live Chat

Consumers can instantly check their credit rating online and share with automotive dealerships

Las Vegas, NV – September 18, 2017 –  Gubagoo Inc., the leading provider of…

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Added by Crystal Hartwell on September 18, 2017 at 12:01pm — No Comments

Gubagoo Debuts Outbound Texting Capability at Digital Dealer Conference

Dealerships can centrally manage and oversee SMS communications and ensure compliance

Las Vegas, Nevada – September 18, 2017 – Gubagoo Inc., the leading provider of…

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Added by Crystal Hartwell on September 18, 2017 at 11:23am — No Comments

Gubagoo Adds Auto Parts Search Capability to its Communication Platform

Chat operators can quickly search and push vehicle part information to consumers over live chat or SMS

Las Vegas, NV– September 17, 2017 – Gubagoo, the leading provider of dealer communications solutions, today…

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Added by Crystal Hartwell on September 17, 2017 at 1:25pm — No Comments

Kerrigan Advisors Appoints Phil Brady, Former President of NADA, as Senior Advisor

Brady brings over 30 years of automotive and governmental experience to the firm, and will provide counsel on generational transitions and corporate planning.

Irvine, CA, September 5, 2017– Kerrigan Advisors, the leading buy/sell advisory firm to auto dealers in the US, today announced the appointment of Phil Brady as Senior Advisor to the firm. Brady will put his deep experience and extensive relationships in automotive retail to…

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Added by Crystal Hartwell on September 5, 2017 at 1:32pm — No Comments

Dealership Buy/Sells Steady in the First Half; Increased Activity Likely in Q3 and Q4, according to The Blue Sky Report™ released by Kerrigan Advisors

 

Over 200 transactions expected for the year; dealers begin taking on equity partners, while reinsurance profits increasingly factor into buy/sells, and key manager retirements spur sales  

 

Irvine, CA – August 28, 2017 – Dealership buy/sell activity during the first half of 2017 reveals a notable willingness by auto dealers to take on minority and majority equity partners, according to analysis…

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Added by Crystal Hartwell on August 28, 2017 at 10:20am — No Comments

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