When handling objections in car sales, it’s important to understand the reasoning for objections, and show empathy and agreement for a buyer’s position. Not only have they been raised to be wary of the car buying process, but this is also a huge purchase for them – perhaps the largest they’ve ever made. As such, objection handling needs to be approached with understand and a good attitude.
Added by Kyle Disher on January 23, 2021 at 8:30pm — No Comments
Added by Kyle Disher on August 29, 2018 at 5:38pm — No Comments
When following up with unsold showroom buyers, start the deal fresh and let the objections come from the buyer. Be careful not to jump directly into the old objection.
Added by Kyle Disher on April 1, 2018 at 11:18pm — No Comments
Added by Kyle Disher on March 26, 2018 at 7:30pm — No Comments
Are you a sales person or an order taker?
Added by Kyle Disher on June 16, 2016 at 5:37pm — No Comments
In 2016 automotive buyers meet your sales staff well before they call, email or walk in. The first point of contact with today's buyer happens online when they are reading your ratings and reviews.
At Webinarinc.com we have developed a QR code poster that makes it easy for customers to leave reviews right on your showroom floor.