Train your people, and Train yourself!

I am in dealers all over the country and the one constant I find is the LACK OF TRAINING! How do owners and managers expect to grow their market share with salespeople who have no direction or training?

Typically we arrive a day early to set up for our sale, and I will sit down with the managers and do a Q&A session. When their questions and concerns are addressed I will usually ask them for the…

Hers a guy who really puts a black eye on our Industry!

http://www.cbsatlanta.com/story/20841466/cbs-atlanta-news-reporter-gets-punched-in-the-face

Here is a must read for all managers and dealers! Ever wonder what your employees and their spouses go through to make your store money? You should! Read this...

http://hpendergast.blogspot.com/

letter 1,

Tim,

Thanks for all your help!

 I can not tell you how pleased we are with you and your company. You and your team breath a breath of fresh air into the event and mail business. I look forward to our continued relationship. You certainly have a great group of real professional straight shooting car guys. I will recommend you to any dealership any time.

 Let me know if there is anything I can do for you. One thing for sure is any dealership in…