Lance Boldt's Blog – April 2012 Archive (5)

Why People Don’t Like You – Part 1

OK, that’s not fair.  Most people like you.  At least according to a recent Consumer ReportsAnnual Auto Survey in which 73% said that they were either completely or very satisfied with their repair shop.  I thought it interesting to look at the 5 reasons most often cited for dissatisfaction.

Before we dive in, let me give you a quote: “Truth is universal. …


Added by Lance Boldt on April 30, 2012 at 1:00pm — No Comments

Whatcha Gonna Do When You Got Nothin’ to Do

Add up the number of hours you’ve spent waiting for doctors, dentists, a restaurant table, haircuts and auto service, etc.  That’s a lot of time with nothing to do.  Smart businesses try to keep you occupied while you wait – really smart businesses try to keep you occupied with something that helps them make more money and increases CSI.

I was reviewing customer…


Added by Lance Boldt on April 27, 2012 at 12:03pm — 2 Comments

You’ll Ruin Your Eyes

Mom used to say, rather emphatically, “Don’t watch so much TV, you’ll ruin your eyes!”  That was back in the day of 3 channels when I would watch a ½ hour after school.  Fast forward to today when the average American spends 33 hours a week watching video on their various screens.  That’s like a full time job. 

Nielsen reports that internet video viewing is up 22%…


Added by Lance Boldt on April 23, 2012 at 12:36pm — No Comments

Keep Your Eye on the Sparrow

When I was a kid, my Dad and I would watch Robert Blake as the gritty undercover TV cop, Baretta.  I got a kick out of his cockatoo, Fred, and his CI, Rooster, but what I really loved was The Blue Ghost, Baretta’s ‘66 Impala.  On the outside it was a beat up, rusted out eyesore.  But under the hood was a raging beast ready to run down the bad guys no matter what they drove.  Thus began my affinity for sleepers.…


Added by Lance Boldt on April 16, 2012 at 6:07pm — No Comments

The Worst Wheel

When my youngest was 7 she said, “I can’t remember – is it the boy or the girl peacocks that have the bright feathers.” 

“It’s the boys.  In the bird world, the boys have the fancy feathers to get the attention of the girls.  With people, girls are the ones that dress all fancy to get the boys’ attention.  Boys just need a cool car.” 

“Dad, you don’t have a cool car.” 

“Well, I’m not trying to get girls’ attention.” 

“It’s a good thing.  You’d need a convertible,…


Added by Lance Boldt on April 10, 2012 at 11:26am — 1 Comment

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