Lance Boldt's Blog – July 2013 Archive (2)

6 Elements of Success in the Service Department

There are 6 elements to success in the service department, all centering around the interface between you and your customer:  Experience, Service, Interaction, Sales, Content, and Marketing.  While each of these key elements has a part at every stop along the customer’s journey through the service department, they each, in turn, play a leading role in a particular…


Added by Lance Boldt on July 29, 2013 at 3:43pm — No Comments

The Real Superheroes

By Brandon Storrs, Director of Visual Communications & Production, AutoNetTV Media, Inc.


I love to ride bikes.  My co-workers often have the pleasure of seeing me ride into work dressed like a “superhero” in my spandex and sunglasses.  “It’s all about wind resistance…


Added by Lance Boldt on July 10, 2013 at 5:12pm — No Comments

© 2024   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service