Tom Law's Blog – February 2011 Archive (1)

Customer appreciation

Having been a Service Manager, Advisor, Dispatcher, Parts Manager and prior to that a retail store manager I know what drives a business forward. It is a dedication to customer service - "Service to the customer supersedes all other assignments" If the owner of a business truly believes and practices this simple rule customer loyalty will soar. A genuine interest in giving each and every customer the best experience will make everyone happy. Always look for ways to give customers honest…

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Added by Tom Law on February 23, 2011 at 4:06pm — No Comments

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