New feature allows dealership customers to pay ROs & parts invoices remotely

Albany, N.Y. – May 26, 2020 – Auto/Mate, a business unit of DealerSocket, has introduced Remote Payments, a new feature that allows customers to pay service repair orders (ROs) and parts invoices without having to step inside the dealership. Dealership personnel can…

New feature offered as free trial to help dealers sell vehicles during COVID-19

Albany, N.Y. – May 11, 2020 – Auto/Mate, a business unit of DealerSocket, has added a remote signing feature to its eDEAL™ Signature Capture digital contracting tool. The new feature is being offered to Auto/Mate’s current eDEAL customers as a free trial, helping them to overcome…

Integration helps dealers maintain and grow their online reputation

Albany, N.Y. – April 13, 2020 – Auto/Mate Dealership Systems is announcing it has completed all dealership management system (DMS) integrations with Bluejay Reviews. With the online reputation of a dealership being important, the integration enables auto dealerships to monitor and improve their online…

Albany, N.Y. – February 4, 2020 – Auto/Mate Dealership Systems will unveil its fixed operations report generator at this year’s NADA Convention & Expo in Las Vegas. The addition of fixed ops reporting completes the unification of Auto/Mate’s Report/Mate™ engine, and enables dealerships to create, share and schedule reports based on data across every department.  

“The process of generating reports can be time…

Parts system re-designed to improve workflow and expedite processes in auto dealership parts departments

Albany, N.Y. – January 20, 2020 – Auto/Mate Dealership Systems has re-designed its Parts Module to simplify the parts management and sales processes in auto dealerships. The new Parts Module is easy to use and requires fewer…

ALBANY, N.Y. – December 16, 2019 – Auto/Mate Dealership Systems has hired Brian Davis as the company’s new Regional Sales Manager for the Mid-Atlantic Territory. Based in Richmond VA, Davis is responsible for cultivating and managing relationships with franchise and independent auto dealerships. He reports to East Coast District Manager Mike Siomacco.

 …

Albany, N.Y. – December 2, 2019 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with Storm Kiosks Inc., the industry’s leading supplier of automotive express service kiosks for auto dealership service departments. Auto/Mate’s DMS customers can now seamlessly access and monitor kiosk activity including drop offs, pick-ups, promotional…

Albany, N.Y. – November 11, 2019– Auto/Mate Dealership Systems has been recognized as one of the 48 Best Places to Work in New York State’s Capital region by the Albany Business Review. Auto/Mate is one of 12 companies honored in the “large companies” category with more than 150 employees. This  marks the 10^th straight year that Auto/Mate has won…

Albany, N.Y. – November 4, 2019 –Auto/Mate’s 2019 User Summit was the largest one yet, with nearly 300 total attendees. The three-day event in Nashville, TN offered Auto/Mate’s customers a variety of educational workshops, presentations and training sessions. Attendees walked away knowing how to better utilize Auto/Mate’s dealership management system (DMS) to improve work productivity and implement more efficient processes in their dealerships.

“It may sound…

Albany, N.Y. – October 21, 2019 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with Servisell, a technology solution that helps auto dealers sell more new vehicles and take more trades out of their service drives. When fully integrated, sales managers that use Auto/Mate’s DMS to monitor recently opened repair orders…

Dealers often look for new technology solutions to help them solve a problem, and rightfully so. When a well-trained staff follows a well-documented process, technology saves time and money and makes it easy to analyze data so you can make smart business decisions.

However, if your staff isn’t well trained and your processes aren’t well…

Albany, N.Y. – September 9, 2019 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with Text2Drive, an advanced two-way text messaging platform designed to help dealers improve the customer experience, increase profitability and raise CSI scores. Auto/Mate's dealership customers now have the option to use Text2Drive’s platform to communicate with sales and service…

Albany, N.Y. – August 12, 2019 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with Armatus Dealer Uplift. Real-time integration between the two systems allows auto dealers to expedite their retail warranty parts reimbursement submissions.

"Manufacturer rules and state laws governing retail warranty reimbursement are varied and complex,” said Mike Esposito, president and CEO of…

Partners with blumshapiro to present key research findings on “2035 Dealership of the Future”

Albany, N.Y. – August 5, 2019 – Auto/Mate Dealership Systems announced today that Rick Parmelee and Christopher Ernest, partners at the accounting firm blumshapiro, were chosen as Keynote speakers for its annual User Summit. In their session “…

Albany, N.Y. – July 22, 2019 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with Dealer360’s Analytics and CompTrackr reporting solutions. Real-time integration between the two systems ensures that dealership data being viewed is always current, authentic and precise.

"Running a successful dealership requires making important decisions every day. How do you know they're the…

Albany, N.Y. – June 18, 2019 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with DDI Technology, an established provider of vehicle title and registration services for auto dealerships. Auto/Mate's DMS customers can now use DDI Technology's solutions to improve workflow, reduce fraud and errors, eliminate paper storage and keep data secure.

"The vehicle title and registration…

Albany, N.Y. – June 18, 2019 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with DDI Technology, an established provider of vehicle title and registration services for auto dealerships. Auto/Mate's DMS customers can now use DDI Technology's solutions to improve workflow, reduce fraud and errors, eliminate paper storage and keep data secure.

"The vehicle title and registration…

Albany, NY – May 28, 2018​ – The Center for Economic Growth (CEG)'s Tech Awards selection committee has chosen Auto/Mate Dealership Systems as the recipient of the 2019 Economic Winner Award. The CEG's Annual Tech Awards celebrate and honor the most innovative and inspiring companies in New York's Capital Region, as well as individuals whose pioneering and entrepreneurial successes better the community by strengthening its workforce and creating new jobs and…

Albany, N.Y. – May 22, 2019 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with MacroFile, Macrosmith's electronic document management system. The integration helps speed auto dealers' transition to a paperless environment, improves productivity and streamlines workflow.

"The ability to instantly retrieve information allows employees to quickly answer inquiries from partners and…

New Feature in Desk/Mate™ Designed to Streamline Auto Dealerships' Sales Process & Improve Their Workflow

Albany, NY – May 14, 2018​ – Auto/Mate Dealership Systems recently released Deal Closeout, a new feature in the Desk/Mate™ Module of its dealership management system (DMS). Desk/Mate users can now work and close deals all in one module, streamlining the sales process…