Mike Esposito
  • Albany, NY
  • United States
  • Auto/Mate Dealership Systems
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Mike Esposito posted a blog post

The Times Union Names Auto/Mate a Winner of the Albany Top Workplaces 2019 Award

Albany, NY – April 15, 2018​ – Auto/Mate Dealership Systems has been awarded a Top Workplaces 2019 honor by The Times Union. The list is based solely on employee feedback gathered through a third-party survey administered by research partner Energage, LLC, a leading provider of technology-based employee engagement tools. The anonymous survey measures several aspects of workplace culture, including alignment,…See More
Apr 15
Mike Esposito posted a blog post

Auto/Mate's Ken Rock to Present "How to SPOT & STOP Policy and Shop Supply Abuse" At Digital Dealer 26

Albany, NY – April 1 , 2018​ – Auto/Mate Dealership Systems' Customer Care Manager Ken Rock will present "How to SPOT & STOP Policy and Shop Supply Abuse" at the upcoming Digital Dealer 26 Convention & Expo in Orlando, FL. Rock's session is scheduled for Thursday, April 11 at 11:10 am EST. “Policy and shop supply expenses are easy to overlook because…See More
Apr 1
Mike Esposito posted a blog post

Auto/Mate Sets Dates for the 2019 National Customer User Summit in Nashville, TN

ALBANY, N.Y. – March 18, 2019 – Auto/Mate Dealership Systems today announced that its 2019 National Customer User Summit will be held Wednesday, October 23 - Friday, October 25 in Nashville, TN.  Additionally, Auto/Mate has issued a call for sponsorships from Open/Mate partners and other industry vendors. The User Summit spans three days and offers Auto/Mate customers the opportunity to network, attend in-depth training sessions and talk…See More
Mar 18
Mike Esposito posted a blog post

Auto/Mate Integrates DMS with GoMoto Virtual Service Advisor Platform

Albany, N.Y. – February 25, 2018 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with GoMoto, a developer of progressive technologies for automotive service lanes and showrooms. Auto/Mate DMS customers now have the option to use GoMoto's Virtual Service Advisor Platform, a service lane kiosk that provides customers with a streamlined, self-led, check-in process. "Consumers are becoming more used to self-service…See More
Feb 25
Mike Esposito posted a blog post

Auto/Mate Expands Sales & Marketing Teams; Alan Heaton Promoted to Vice President, Sales

Albany, N.Y. – February 12, 2018 – Auto/Mate announced today it has re-structured and expanded its sales and marketing teams. Alan Heaton, former National Sales Manager, has been promoted to vice president, sales. Michael Siomacco, former regional sales manager, is now East Coast district sales manager and John Everhart, former regional sales manager, is now West Coast district sales manager. In his new role, Heaton will be responsible for growing and optimizing Auto/Mate's sales force.…See More
Feb 12
Mike Esposito posted a blog post

Auto/Mate Achieves NPS Score of +59

Net Promoter Score is nearly 2X industry average, indicating overwhelming customer loyalty among auto dealersAlbany, N.Y. – February 4, 2018 – Auto/Mate has achieved a Net Promoter Score (NPS) of +59 on its 2018 customer loyalty survey conducted in Q4 2018. This score places Auto/Mate above some of the most respected brands in the world and is nearly double the software industry average of +31. The score is also 31 percent higher than the last time Auto/Mate conducted the survey in Q2 2016,…See More
Feb 4
Mike Esposito posted a blog post

Auto/Mate Completes DMS Integrations with Jaguar Land Rover

Albany, N.Y. – January 26, 2018 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with Jaguar Land Rover's (JLR) dealer communications platform. The interfaces allow JLR franchise dealerships to expedite critical transaction processes to and from the manufacturer, while significantly reducing data errors. "These integrations streamline OEM communications and will save JLR dealers valuable administrative time," said…See More
Jan 26
Mike Esposito posted a blog post

Auto/Mate Announces West Coast Expansion

New customer support and installation teams in Arizona will accommodate growing demand from auto dealers nationwideAlbany, N.Y. – January 14, 2018 – Auto/Mate Dealership Systems announced today it will open a new office in Chandler, AZ in late Q2 of 2019. The expansion to the west coast is in response to the rapid growth Auto/Mate has experienced since a planned acquisition by CDK Global fell through in March 2018. Since that announcement, pent-up demand…See More
Jan 14
Mike Esposito posted a blog post

Auto/Mate Releases eDEAL™️ Signature Capture and eSign for Cashiering

New features allow auto dealers to collect and store digitally signed documents, streamlining F&I and fixed ops processesAlbany, N.Y. – January 7, 2018 – Auto/Mate Dealership Systems has released its eDEAL™ Signature Capture feature, a digital contracting tool that allows F&I managers to easily capture signatures, store electronically signed documents and email digital deal jackets to customers. In conjunction with eDEAL™, Auto/Mate has also released eSign, allowing cashiers, as well as…See More
Jan 7
Mike Esposito posted a blog post

Auto/Mate's Dave Druzynski Presents Workplace Harassment Prevention Workshop at NADA 2019

Albany, N.Y. – January 2, 2018 – In today's age of social media, Weinstein and the #MeToo movement, dealers can't afford to be passive about workplace harassment. At the upcoming NADA Convention & Expo, Auto/Mate's Chief People Officer Dave Druzynski will present the legal and monetary repercussions of a harassment claim, and offer best practices and training recommendations to prevent a claim from happening in the first place. "Nowadays, harassment allegations are hitting mainstream media…See More
Jan 2
Mike Esposito posted a blog post

Auto/Mate’s User Summit Draws Record Number of Customer Attendees and Sponsors

Albany, N.Y. – November 19, 2018 – Auto/Mate’s annual User Summit in San Antonio was its most successful to date. The three-day event offered 145 Auto/Mate customers a variety of workshops, presentations, and training sessions designed to help them better utilize their dealership management system (DMS) and increase productivity. Representatives from seventeen exhibitors and sponsors also attended the event, along with twenty staff from…See More
Nov 19, 2018
Mike Esposito posted a blog post

Auto/Mate Wins "Best Places to Work" Award in New York’s Capital Region

ALBANY, N.Y. – November 12, 2018 – Auto/Mate Dealership Systems announced today it has been named one of the "Best Places to Work" in New York's Capital Region by the Albany Business Review. Auto/Mate is one of 12 companies honored in the “large companies” category with more than 150 employees. This is the ninth consecutive year that Auto/Mate has received the award. “After nine years we don't take this award for granted. We are dedicated to creating an environment where people enjoy coming to…See More
Nov 12, 2018
Mike Esposito posted a blog post

Auto/Mate Announces Integration with Kelley Blue Book

Albany, NY – November 5, 2018​ – Auto/Mate Dealership Systems today announced the integration of its DMS with Kelley Blue Book® Values. Auto/Mate customers no longer have to visit another website or utilize a separate application to calculate the value of a vehicle. Kelley Blue Book Values for new vehicles include Invoice, MSRP and New Car Fair Purchase Price. Kelley Blue Book Values for trade-in vehicles include Typical Listing Price, Used Car Fair Purchase Price, Lending and Auction. “The…See More
Nov 5, 2018
Mike Esposito posted a blog post

Auto/Mate Integrates DMS with DocuBizz

Invoice workflow solution streamlines accounts payable processes in auto dealershipsAlbany, NY – October 15, 2018​ – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with DocuBizz, experts in automated invoice workflow solutions. Auto/Mate customers can now streamline their accounts payable process with DocuBizz’s intelligent and intuitive workflow solution. "DocuBizz is an innovative, cloud-based software that can easily save hundreds of hours per month at a…See More
Oct 15, 2018
Mike Esposito posted a blog post

WardsAuto Named as Media Partner for Auto/Mate’s National Customer User Summit; Larry Schlagheck to Keynote

Albany, N.Y. – October 8, 2018 – Auto/Mate Dealership Systems today named WardsAuto, a global leader in automotive intelligence, as media partner for its upcoming User Summit. Additionally, WardsAuto Managing Director Larry Schlagheck will be the keynote speaker at the event to be held Nov. 7-9 in San Antonio, TX. "WardsAuto has been a respected publication in the auto industry for many years, and we’re pleased they chose to cover this exciting…See More
Oct 8, 2018
Mike Esposito posted a blog post

Auto/Mate Integrates DMS with Kimoby, Helping Dealers Improve Customer Communications and CSI Scores

Albany, NY – September 17, 2018​ – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with Kimoby, a leading provider of web-based communications solutions. Auto/Mate customers now have the opportunity to use Kimoby’s advanced texting, multimedia messaging and mobile payment platform. "Kimoby allows dealers to communicate more effectively with service customers by leveraging their customers’ preferred communication channel," said Mike Esposito, president and CEO…See More
Sep 17, 2018

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Auto/Mate Dealership Systems
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President
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http://www.automate.com
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Mike Esposito's Blog

The Times Union Names Auto/Mate a Winner of the Albany Top Workplaces 2019 Award

Posted on April 15, 2019 at 9:44am 0 Comments

Albany, NY – April 15, 2018​ – Auto/Mate Dealership Systems has been awarded a Top Workplaces 2019 honor by The Times Union. The list is based solely on employee feedback gathered through a third-party survey administered by research partner Energage, LLC, a leading provider of technology-based employee engagement tools. The anonymous survey measures several aspects of workplace culture,…

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Auto/Mate's Ken Rock to Present "How to SPOT & STOP Policy and Shop Supply Abuse" At Digital Dealer 26

Posted on April 1, 2019 at 7:53am 0 Comments

Albany, NY – April 1 , 2018​ – Auto/Mate Dealership Systems' Customer Care Manager Ken Rock will present "How to SPOT & STOP Policy and Shop Supply Abuse" at the upcoming Digital Dealer 26 Convention & Expo in Orlando, FL. Rock's session is scheduled for Thursday, April 11 at 11:10 am…

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Auto/Mate Sets Dates for the 2019 National Customer User Summit in Nashville, TN

Posted on March 18, 2019 at 8:18am 0 Comments

ALBANY, N.Y. – March 18, 2019 – Auto/Mate Dealership Systems today announced that its 2019 National Customer User Summit will be held Wednesday, October 23 - Friday, October 25 in Nashville, TN.  Additionally, Auto/Mate has issued a call for sponsorships from Open/Mate partners and other industry vendors. The User Summit spans three days and offers Auto/Mate customers the opportunity to network, attend in-depth training…

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Auto/Mate Integrates DMS with GoMoto Virtual Service Advisor Platform

Posted on February 25, 2019 at 9:25am 0 Comments

Albany, N.Y. – February 25, 2018 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with GoMoto, a developer of progressive technologies for automotive service lanes and showrooms. Auto/Mate DMS customers now have the option to use GoMoto's Virtual Service Advisor Platform, a service lane kiosk that provides customers with a streamlined, self-led, check-in process.

 

"Consumers are…

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