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Mike Esposito
- Albany, NY
- United States
- Auto/Mate Dealership Systems
- Blog Posts (14)
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- Videos (12)
Mike Esposito's Page
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Bobby Compton commented on Mike Esposito's blog post Strategy for Success: First, Hire the Right People (+ Tips on How to Hire Them)"I believe the hiring process starts with a retaining process.
Great points on how to hire, I believe we should be asking why are we hiring - again?
EXCELLENT WORDS OF WISDOM: With the right people in the right jobs, creating a vision and defining a…"
Mike Esposito posted a blog postStrategy for Success: First, Hire the Right People (+ Tips on How to Hire Them)
A common perception of what makes a business successful is as follows: the leader is a genius who has a vision, defines the strategy, and all the employees work to make that vision into a reality. The reality, however, is far different. In the best-selling business book, “Good to Great: Why Some Companies Make the Leap and Others Don’t,” by Jim Collins, a team of researchers discovered that the most successful leaders focus on getting the right people on board before they set strategy. In…See More
Mr. Natural commented on Mike Esposito's blog post Thinking About Buying a New CRM? Read This Reality Check First!"I too am on board with those wondering if the current CRM is being used. Used properly, or even used at all. Our CRM is so click intensive, I'm really surprised that I use it myself. Forget about all this new fangled stuff you can buy to…"
Mike Esposito posted a blog postAuto/Mate Announces Integration With Xtime ServiceCRM, Enhancing Fixed Ops/Mate for Auto Dealers
ALBANY, N.Y. – May 14th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with Xtime ServiceCRM, the leading cloud-based customer retention management (CRM) and scheduling platform for the automotive service industry. Dealers using AMPS can now take advantage of seamless, bi-directional data exchange with Xtime Service CRM to improve customer relationships in…See More
Richard Robbins commented on Mike Esposito's blog post Thinking About Buying a New CRM? Read This Reality Check First!"MasterCall, from DMEautomotive, is a complete set of inbound and outbound customer contact management solutions. From outbound CSI, unsold follow-up and first appointment call campaigns to complete inbound service appointment setting and…"
Allan Ledford commented on Mike Esposito's blog post Thinking About Buying a New CRM? Read This Reality Check First!"Concern with our incoming phone call training. Anyone have ideas or a company that would answer calls and set apptts"
David Krier commented on Mike Esposito's blog post Thinking About Buying a New CRM? Read This Reality Check First!"Great points... The most interesting one I hear is that their people were not using their current CRM... The fact is that they probably won't use the new one either. Most of the time it all comes down to enforcing the usage of the CRM and it…"
Mike Esposito posted a blog postThinking About Buying a New CRM? Read This Reality Check First!
You may be wondering why the president of a dealership management system (DMS) company is talking about CRMs. It’s not because I want to sell you a CRM. It’s because one of the most frequently asked questions I get from customers is, “What do you think about such and such CRM?” The first thing I always answer is, “Why do you want to switch?” The reasons I get vary and often include: “Well, our new Internet Sales Director thinks that CRM is better,” or “Our guys just aren’t using the current…See More
Mike Esposito commented on Mike Esposito's blog post Five Traits of Great Leaders"Thanks for the nice comment Bobby!"
Bobby Compton commented on Mike Esposito's blog post Five Traits of Great Leaders"Take responsibility for failure, give credit for success, bound to neither, open to both = GROWTH.
One of the books I've read in my life is called The paradox to success. This book shares how when some experience success; follows complacency,…"
Mike Esposito posted a blog postFive Traits of Great Leaders
Is your dealership successful or is it wildly successful? Are you a good leader or a great leader? And if you are merely “good,” but desire to be “great,” what does it take to make that transition? I have been revisiting the best-selling business book, “Good to Great: Why Some Companies Make the Leap and Others Don’t,” by Jim Collins. In Chapter 1, he posits that good is the enemy of great. Meaning that if you are good, it is often difficult to become great because it’s so easy to settle for…See More
Mike Esposito posted a blog postAuto/Mate Recognized by the Albany Times-Union with a “Top Workplaces” Award Second Year in a Row
Albany, N.Y. – April 29th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that the company has been recognized with a “Top Workplaces in the Capital Region” award by the Albany Times-Union newspaper for the second year in a row. Auto/Mate was featured in the “Small Workplaces” category for companies with 35-149 employees. “One of the best ways to create a successful business is to ensure a positive work environment for its…See More
Mike Esposito posted a videoHow to Choose the Right CRM for Your Dealership
Mike Esposito, President and CEO of Auto/Mate, introduces "The Auto Dealer's 10-Step Guide to Choosing the Right CRM for Your Dealership." To download your F...
Mike Esposito posted a blog postAuto/Mate Releases “The Auto Dealer’s 10-Step Guide to Selecting the Right CRM for Your Dealership”
ALBANY, N.Y. – April 22nd, 2013 – In a recent survey conducted by Auto/Mate, more than 100 dealers were asked what the most important consideration was when choosing a new Contact Relationship Management (CRM) system. Whether the system integrates with their dealership management system (DMS) was ranked as the most important, with cost being the second most important consideration. To guide dealers through the selection process,…See More
Profile Information
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- Vendor Partner
- What company do you work for (or own)?
- Auto/Mate Dealership Systems
- What is your current position within your organization?
- President
- What is your company website?
- http://www.automate.com
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- can't remember
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Mike Esposito's Videos
Mike Esposito's Blog
Strategy for Success: First, Hire the Right People (+ Tips on How to Hire Them)
Posted on May 21, 2013 at 3:22pm 1 Comment 2 Likes
A common perception of what makes a business successful is as follows: the leader is a genius who has a vision, defines the strategy, and all the employees work to make that vision into a reality.
The reality, however, is far different. In the best-selling business book, “Good to Great: Why Some Companies Make the Leap and Others Don’t,” by Jim Collins, a team of researchers discovered that the most successful leaders focus on getting the right people on board before they set…
Continue Auto/Mate Announces Integration With Xtime ServiceCRM, Enhancing Fixed Ops/Mate for Auto Dealers
Posted on May 14, 2013 at 3:33pm 0 Comments 0 Likes
ALBANY, N.Y. – May 14th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with Xtime ServiceCRM, the leading cloud-based customer retention management (CRM) and scheduling platform for the automotive service industry. Dealers using AMPS can now take advantage of seamless, bi-directional data exchange with Xtime Service CRM to improve…
Continue Thinking About Buying a New CRM? Read This Reality Check First!
Posted on May 8, 2013 at 1:40pm 5 Comments 4 Likes
You may be wondering why the president of a dealership management system (DMS) company is talking about CRMs. It’s not because I want to sell you a CRM. It’s because one of the most frequently asked questions I get from customers is, “What do you think about such and such CRM?”
The first thing I always answer is, “Why do you want to switch?”
The reasons I get vary and often include: “Well, our new Internet Sales Director thinks that CRM is better,” or “Our…
Continue Five Traits of Great Leaders
Posted on April 30, 2013 at 4:44pm 2 Comments 1 Like
Is your dealership successful or is it wildly successful? Are you a good leader or a great leader? And if you are merely “good,” but desire to be “great,” what does it take to make that transition?
I have been revisiting the best-selling business book, “Good to Great: Why Some Companies Make the Leap and Others Don’t,” by Jim Collins. In Chapter 1, he posits that good is the enemy of great. Meaning that if you are good, it is often difficult to become great because it’s so…
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