Mike Esposito
  • Albany, NY
  • United States
  • Auto/Mate Dealership Systems
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Mike Esposito posted a blog post

Auto/Mate Unveils New Texting Engine for Auto Dealerships, Improving Customer Experience in Sales and Service

ALBANY, N.Y. – August 14, 2017 – Auto/Mate Dealership Systems today unveiled its new Texting engine built right into its dealership management system (DMS), allowing auto dealership personnel to quickly communicate with customers in a more effective way than with phone calls and email. Both sales and service employees can use the Texting engine for a variety of functions designed to deliver a better customer experience, sell more products and services, and reduce wasted time playing phone…See More
Aug 14
Mike Esposito posted a blog post

Auto/Mate's National Customer User Summit was Largest Yet with Dozens of Events for Auto Dealer Attendees

Albany, N.Y. – September 27th, 2016 – Auto/Mate Dealership Systems announced today that its National Customer User Summit was its largest yet, spanning two full days and offering many new events, classes and workshops for the auto dealership employees and managers who attended. This year's User Summit was held September 19-21, 2016 at the Hilton Chicago/Oak Brook Hills Resort & Conference Center. "The energy and feedback from everyone at this event was amazing," said Mike Esposito,…See More
Sep 27, 2016
Mike Esposito posted a blog post

Auto/Mate Announces Integration of DMS with QuickScreen from 700Credit, Providing Auto Dealers with Prescreen Access to Consumer Credit Profiles

Albany, N.Y. – September 19th, 2016 – Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with QuickScreen from 700Credit, a prescreening tool that allows auto dealers to instantly access customers' credit profiles, right from within their CRM. Auto dealers using Auto/Mate's Automotive Management Productivity Suite (AMPS) and 700Credit's consumer credit reporting and compliance…See More
Sep 19, 2016
Mike Esposito commented on Mike Esposito's blog post Why You Should Test, Hire and Fire For Attitude
"Good point Tod, character and attitude go hand in hand."
Sep 16, 2016
Tod Collins commented on Mike Esposito's blog post Why You Should Test, Hire and Fire For Attitude
"I agree with Mike and unfortunately I have seen this situation too many time. Typically, I hire for character first because people of character tend to understand that attitude is an important part of success."
Sep 16, 2016
DealerELITE liked Mike Esposito's blog post Why You Should Test, Hire and Fire For Attitude
Sep 15, 2016
Mike Esposito's blog post was featured

Why You Should Test, Hire and Fire For Attitude

Imagine two candidates for a sales position. One has a great attitude and great people skills, but doesn't have the greatest sales record. The other candidate could sell snow to an Eskimo, but has a prima donna attitude and an obnoxious personality. Who would you hire? Hopefully you would hire candidate number one. Herb Kelleher,…See More
Sep 15, 2016
Mike Esposito posted a blog post

Why You Should Test, Hire and Fire For Attitude

Imagine two candidates for a sales position. One has a great attitude and great people skills, but doesn't have the greatest sales record. The other candidate could sell snow to an Eskimo, but has a prima donna attitude and an obnoxious personality. Who would you hire? Hopefully you would hire candidate number one. Herb Kelleher,…See More
Sep 15, 2016
Mike Esposito posted a blog post

Auto/Mate Integrates DMS with Traffic Control, Improving Auto Dealers' Sales, Lead and Employee Activity Management

Albany, N.Y. – September 12th, 2016 – Auto/Mate Dealership Systems today announced the integration of its dealership management system (DMS) with Traffic Control's customer relationship management (CRM), Internet lead management (ILM) and employee activity management (EAM) systems. Dealers using both Auto/Mate and Traffic Control solutions will benefit from the enhanced sales, lead and productivity management capabilities available…See More
Sep 12, 2016
Mike Esposito posted a blog post

Auto/Mate Completes Integration with Dominion Sales Center CRM, Enhancing Actionable Customer Insight for Auto Dealers

Albany, N.Y. – August 22nd, 2016 – Auto/Mate Dealership Systems today announced the integration of its dealership management system (DMS) with the award-winning Dominion Dealer Solutions’ Sales Center CRM. Dealers using both Auto/Mate and Dominion’s automotive solutions will benefit from enhanced customer insight expedited by real-time updates of customer, vehicle, service and deal information in both systems. "In today's competitive and fast-moving environment, it's critically important for…See More
Aug 22, 2016
DealerELITE liked Mike Esposito's blog post What Marriage Therapists Can Teach About Customer Retention
Aug 20, 2016
Mike Esposito's blog post was featured

What Marriage Therapists Can Teach About Customer Retention

Want to know the best way to increase customer retention? It's not rocket science. It all comes down to the relationships that your employees have with your customers. If your employees take good care of your customers, and your customers like your employees, chances are good those customers will come back…See More
Aug 20, 2016
Mike Esposito posted a blog post

What Marriage Therapists Can Teach About Customer Retention

Want to know the best way to increase customer retention? It's not rocket science. It all comes down to the relationships that your employees have with your customers. If your employees take good care of your customers, and your customers like your employees, chances are good those customers will come back…See More
Aug 18, 2016
Mike Esposito posted a blog post

Auto/Mate Integrates DMS with Unotifi, Expanding Auto Dealers' Mobile Relationship Marketing and Customer Retention Abilities

Albany, N.Y. – August 15th, 2016 – Auto/Mate Dealership Systems today announced the integration of its dealership management system (DMS) with Unotifi, a pioneer in mobile relationship marketing and customer retention for auto dealers. Benefits to dealers using both Auto/Mate's DMS and Unotifi solutions include increased data gathering and intelligence about a dealership's customers, the ability to automatically text customers when their vehicle is ready or special parts order has arrived, the…See More
Aug 15, 2016
DealerELITE liked Mike Esposito's video
Jul 28, 2016
Mike Esposito posted a video

Combat Your Fear of Change

Hesitant to Change your DMS Provider? Steve Zadoorian, CCO at Auto/Mate Dealership Systems, puts dealers fears to rest as he discusses the best ways to prepa...
Jul 26, 2016

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Which best describes you?
Vendor Partner
What company do you work for (or own)?
Auto/Mate Dealership Systems
What is your current position within your organization?
President
What is your company website?
http://www.automate.com
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Mike Esposito's Blog

Auto/Mate Unveils New Texting Engine for Auto Dealerships, Improving Customer Experience in Sales and Service

Posted on August 14, 2017 at 10:25am 0 Comments

ALBANY, N.Y. – August 14, 2017 – Auto/Mate Dealership Systems today unveiled its new Texting engine built right into its dealership management system (DMS), allowing auto dealership personnel to quickly communicate with customers in a more effective way than with phone calls and email. Both sales and service employees can use the Texting engine for a variety of functions designed to deliver a better customer experience, sell more products and services, and reduce wasted time playing…

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Auto/Mate Presents "Team, Meet Technology. Technology, Meet Team" in an Automotive News Webinar

Posted on July 31, 2017 at 12:13pm 0 Comments

Albany, N.Y. – July 31, 2017 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Mike Esposito, President and CEO of Auto/Mate, will be presenting a FREE Automotive News Power Training Webinar titled "Team, Meet Technology. Technology, Meet…

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Auto/Mate Integrates with Darwin Automotive F&I Platform, Providing Dealerships with Advanced Menu & Selling Solutions

Posted on July 17, 2017 at 8:44am 0 Comments

Albany, N.Y. – July 17, 2017 – Auto/Mate Dealership Systems' dealership management system (DMS) is now fully integrated with Superior Integrated Solution's Darwin Automotive F&I platform. Auto dealers using Auto/Mate's Automotive Management Productivity Suite (AMPS) now have direct access to Darwin's patented F&I solution that delivers advanced menu and presentation solutions.

 

"Darwin takes the…

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Auto/Mate Announces Keynote Speaker and Final Session Breakouts for its Customer User Summit

Posted on July 5, 2017 at 11:25am 0 Comments

ALBANY, N.Y. – July 5th, 2017 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Lisa Copeland of Lisa Copeland Global Enterprises has been chosen as the keynote speaker for its Customer User Summit on October 11-13, 2017, in San Antonio, TX. Copeland will present "Outwitting Fear; Mastering the 7 Principles of Fearless Success."

 

"Lisa is a long-time motivational speaker in the auto industry and her…

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Secure Your Vehicle With Best Car Insurance Policy

Posted by Samuel on September 22, 2017 at 11:06am 0 Comments

Are you looking for the best way to secure your vehicle using perfect insurance coverage? Motorist.sg brings you the convenient insurance coverage at lowest price. Finding more than 10 insurers with appropriate coverage…

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