Posted on December 10, 2014 at 1:06pm 0 Comments 0 Likes
Written by AutoSuccess on 09 December 2014.
Our guest blogger today is Joe Clementi. Joe is the general manager and sales trainer at Sacramento Kia in California.
Expense Management Might Not Be Sexy, But It's Critical to Your Bottom Line
Expense control is not as exciting as closing a sale, providing a solution to an unsolvable problem or landing that big parts account. The very topic of expense control, however, is a critical…
Posted on November 19, 2014 at 11:42am 0 Comments 1 Like
Dealing with today's informed customers is as challenging as any time in history. Information is readily available as dealerships around the country lean on the Internet to compete for market share.
Third-party Websites acting as consumer advocates continue to compete for the attention of the Web-savvy…Continue
Posted on November 12, 2014 at 7:30am 0 Comments 0 Likes
The struggle for a competitive edge requires skill enhancement. Knowledge of products, technology and problem solving all take on new meaning while working with today’s customer.
Consumers no longer accept mediocre presentations, canned closing questions and product demonstrations that lack comprehensive knowledge. The customer is and will continue to be, more prepared for the buying process. They will ask questions that an untrained salesperson will not be able to…Continue
Posted on September 19, 2014 at 11:54am 0 Comments 1 Like
Like any well-run organization, success in the dealership environment is interdependent on how clear the processes are and how efficient the associates perform within that system. There's an old business axiom that states “it’s either a process problem or a people problem". Each department is linked together through a myriad of different…Continue
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Greetings, Joe. I was surprised you requested that we be friends. I accepted, primarily because it allowed me to directly comment to you on DE. Coincidently, I had just read your bio again (had previously read it after noticing a comment from you on another post) as I anticipated commenting on your "Manage and motivate them..." blog. Man, it is strong! It definitely reads like a resume, vastly superior to mine. If even kicked up my "BD". (That's "Biography Dysfunction," not to be confused with the well-known and infamous "ED"–although they're close.)
I have one question, and your answering it would do wonders to satisfy my curiosity about the collecting of friends on DE. The question is why did you request to be my friend?
Thank you for welcoming us to the community.
Joe If you could please call me on my cell when you get a minute 813-385-4750. thank you.
Hey Joe! Great job with the TrueCar thread. I had no idea that they were as far off on the pricing as they are. We need to keep up the pressure! This business tends to get outraged and then move on to a new topic. Happy selling! -Mike
Thanks for the add, Joe! Great to see owners who share so much valuable insight. We've lived cross country but only visited Sacramento passing through on our way to Reno. Hope your fall season there is a profitable one!